UPDATE: ATI software problem solved - Thanks ATI

[klewi]

Recently I posted here that I was having problems with installing updates to my ATI All-In-Wonder drivers and the MMC software. I recieved some very good information from some of you and I'd like to thank you. With your information I was able to purge my old versions however I was still unable to install and run MMC.

By emailing ATI and recieving a ticket number I was able to correspond with one of their customer care representatives and they solved my problem. It took a little time but by providing them with accurate information they came back with a procedure that got me up and running again.

I have to say that all things considered the service I recieved from ATI was very good. So I have to give credit where credit is due. Thanks ATI.

[mastersmurfie]

I have to say that all things considered the service I recieved from ATI was very good. So I have to give credit where credit is due. Thanks ATI.

Wow...this must be a first...!! ATI must have redone their customer service department...

Just kidding...good for you klwei...I myself never had a good experience with ATI customer service...

[DereX888]

un-f***g-believable.
it really is.

I have spent few hours on the phone with ati support dudes - and they all knew less than me (and i dunno a shit)... it was years ago, perhaps something has changed there? Its gotta be that outsourcing thing, they hire overseas ppl for phone support etc etc - was ur guy speaking proper english ?