Apologies if this has been asked before.
I have a Toshiba SD330 player and tried to play a movie from a DVD-R which I am told is region 1, the player plays it ok so I believe the multi-region setting is fine.
However playback immediately turns black & white, I suspect it is an NTSC disc as if I switch to PAL setting I get an error saying not a PAL CD.
So I leave setting at auto.
The image it plays is black & white, 2 images on top half of screen and black on bottom half.
I have been told this plays back normally on 2 other machines (not Toshiba but dont know which, possible Sony & a cheapo)
I'm wary of calling the helpline as I'm playing a DVD-Rmovie

In addition I cannot read this DVD on my PC, tells me that it may be corrupt or in a format not readable by Windows XP.

Thanks in anticipation