What to do about the sense key errors?

[Mauserman]

I know this has been covered before, and i think that it was discussed wether the buffer underrun prevention should be off or on to avoid this.

I have never had this problem b4, but i recently uppgraded toast to 6.0.3, and i might have checked the underrun prevention.

So what do the forum know about this?

Please help me with this!!

(press button "computer details" for info on my puter )

[galactica]

sorry....
there are several sense key errors....
whats the one you are getting?

[Mauserman]

sorry....
there are several sense key errors....
whats the one you are getting?

Oh, i don't remeber exactly. But it said something about a hardware error, i have only had the error twice. The first time was a couple of days ago when i was burning a dvd-r movie, and the second time was yesterday when i was burning an ordinary cd-r.

The only thing i noticed was that the error occured during the lead out process on both occations. I just think it's strange that i never experiensed this before (pre 6.0.3), my "toasts" has been very stable.

Do you think it has something to do with the underrun prevention checkbox?

[galactica]

how long have you had that dvr-104?
was it installed by you?

ive only ever seen HARDWARE sense keys when the drive is bad/going bad...

if you notice them occuring in greater frequency, then I would begin to suspect the drive as a problem.

only way would be to test 6.0 with another drive (if you have access to one, or have a 2nd drive)

[Mauserman]

how long have you had that dvr-104?
was it installed by you?

I've had the computer for about 1,5 years and the drive was already installed when i got it. I did install a region free firmware patch a month ago.

Do you think that could be the problem?

In that case a could try to install the original patch again.

[terryj]

I had this same error
"Hardware Error
Sense Key xxxooooxx"
generated by Toast on a Samsung drive.
I called Samsung about it, they said to send the drive
in, it was a calibration error with the Laser.

I sent it in, two weeks later it came back ok.
I reccommend Samsung CD-R drives..they have a 3 yr. warranty.

If it is a Pioneer SD that came with the Mac,
at 1.5 years old, you've already exceeded
the 1 yr. Apple Factory Warranty. I had this happen to
an A03 in a 1st gen G4 QS, and when I called
Pioneer, they told me that all bundled A0 series
are Apple's responsiblity. Apple declined to fix,
because it was out of the 1 yr. warranty spec,
and I didn't buy Apple care for that machine.
So I ended up buying an A04 Bare Bones from
Meritiline.com for like , $155.00 I think.
( this was 18 mos ago)
Put it in, didn't look back.

Moral here is, when it comes to Apple's pre-bundled
stuff, unless you have Applecare, they DON'T care.
I believe Meritiline.com now has good deals on A06's.

[Mauserman]

Hmm, if this error occurs again maybe i should have it replaced then. My computer is a kind of lease, and the computer isn't legally mine untill after a period of three years. in the meantime all failures is my employers responsibility.

Thanks for the info.

[galactica]

get a new drive then...

dvr-106 would be a great replacement