computer freezes when using sony handycam

[gary6431]

hi can anybody help just bought a sony DCR-TRV14E i have tried to capture the images of the handycam with the software that was bundled with the cam. It has USB streaming but when I try to capture the computer freezes untill I turn the cam offi'm using windows XP

[kevinwheath]

hi...i know it does not help you ...but this might help us both get an answer..i too am running xp...have a sony trv16e when i connect tne cam to the computer through the usb port..it shuts the computer down every time..it re-starts saying the "system has recovered from a serious error"...have tried different software..same problem...any offers pls ??

[gary6431]

that happened the first time i installed the usb drivers but it has not happened ijust uninstalled the driver then reinstalled it. iwas wondering if i install a firewire card will i have better luck

[kevinwheath]

gary..hi...just tried uninstalll & re-install no joy...it all seems fine untill i actualy turn on the camcorder....just goes straight to cut out & this serious error thing......i have fire wire...wonder if this is conflicting...should i poss be going direct into this somehow?? kevinwheath@aol.com cheers

[gary6431]

heres a guess have you tried using the firewire connection instead of your usb connection
I was just about to post if i can install a firewire card would this work better than USB

[kevinwheath]

gary..did u find out if it is better / possible to just install the camera into a firewire connection point...my pc has these built in..regards

[MachineMan]

I use a firewire card to capture DV from my sony handy cam. Win XP pro already had the drivers and it works great. With firewire, Ulead Video Studio 7 can control my camera from the PC. Do you have USB 1.1 or 2.0?
The capture might not be able to keep up with the handy cam.

[skateni]

gary..did u find out if it is better / possible to just install the camera into a firewire connection point...my pc has these built in..regards

since you already have it ... try it .. afraid it might blow up ya comp ??

[jsnkc]

The only reason for using the USB connection is to take the still shots off of the memory card, if you're trying to capture video you will have to use the Firewire card. But if you use the firewire card you will not be able to get the pictures off of the memory card. Good ol' Sony releasing more crap into the public.

[kevinwheath]

the cam i have does not have a memory card...you are supposed to be able to capture the stills direct from the camera film.....will need firewire to camera adaptor lead to use my plug in direct...obtaining..regards k

[gary6431]

Kevin im the same there is no smart media or anything like that on mine as well i use my camera any for pictures any
as of yet still cant get the computer to run maybe i need a better faster graphics card maybe any ideas would be helpfulv thanks again

[rsuave5]

hi the same thing happened to me and although my software says xp on it it never worked microsoft told me to uninstall the software and cap with moviemaker or some other and i have yet to ever crash. the software wont work so take it off and cap with a different prog. i have yet to hear jsnkc say something that was not studid,wrong,ignorant or all three.

you can cap with usb but invest in the firewire and get rid of the software. xp will plug and play i guarantee it

[gary6431]

thanks rsuave5 im gonna get pinnacle DVCLIP that is all in firewire capture card have you any thoughts on that card
also kevin just thouight of your problem with your computer knocking off i had that problem when i first installed my usb asdl modem i switched the usb connections with my mouse and the modem that sorted out the problem with the computer crashing hope that may be of help

[kevinwheath]

HI gary / guys/....thanx 4 all urr continued help / tips...will try swapping mouse usb.....will let u know...also.....is is a standard cable / usual thing to go from fire wire port to the cam.

what was meant by back / load support etc the software with othe r software....me ed hurts!!..k

[kevinwheath]

thanx guys....problem was resolved by going direct into a firewire port....the capture is good...not with software from sony...but in pinnacle
thanx again..kevin

[gary6431]

hi kev just bought pinicle DVclip today have installed the firewire card as you say works great the only thing i will say is that the software that came with sony is ok for getting capture stills for picture as you say works great now

[kevinwheath]

gary hi....urr right..capture of stills is great with the sony software....
question tho....whats the easiest way of transporting the pictures into the computer so that they can be found in pinnacle etc..for inclusion in my film?? cheers kevin

[gary6431]

whenyou are in image mixer and your camcorder is conected you see the two icons one is a camera and the other is a camcorder well click on the camera when the camcorder is switched on the icon in themiddle of both will be highlighted press play on the control panel on screen and just click the icon when you want an image as it is being shown it will be saved to your hard drive someware in the imagemixer directory just go there when youneed them in pinnacle hope you understand that as im not a good deminstrator