I don't know if anyone else had this problem but I installed Instant copy and it made my mpg2 files playback jerky and unwatchable. Even if you uninstall it it leaves something in there that hoses it all up. I had to use system restore to bring it back to life. I tried it again just to be sure it wasn't one of the other programs I had loaded but it did it again and I had to use system restore to fix it. BEWARE AIW9700 owners.