Video playback always crashes.

[Astralogic]

Hi, I'm running Windows 8 64 bit.

No matter what player I use a video will always crash if I try to pause or rewind or do anything. It's ok for the first minute or two, but after that it will crash if I try to do anything. Sometimes the video will just freeze and or stutter. No matter what video I use or player this happens, although on occasion videos have played fine that previously crashed, but that's rare.

Please give me any advice you can, I can't stand this.

Thanks

[Baldrick]

Vlc media player also? It has built in decoders.

[Astralogic]

It's exactly the same

[jagabo]

Then it's most likely a graphics driver problem. Or possibly CPU or GPU overheating.

[Hoser Rob]

I agree with jagabo. Was windows 8 originally on the computer or installed later? If the latter you may not have the right video driver. Aftermarket windows just comes with generic drivers.

It may be hardware too. Does it act OK otherwise? What are the machine specs?

[Astralogic]

Operating System
Windows 8 Pro 64-bit
CPU
Intel Core i7 4770K @ 3.50GHz 28 °C
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 800MHz (9-9-9-24)
Motherboard
MSI Z87-GD65 GAMING (MS-7845) (SOCKET 0) 33 °C
Graphics
PLG2488H (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 980 (EVGA) 32 °C
Storage
465GB Samsung SSD 840 EVO 500GB (SSD) 30 °C
119GB SanDisk SDSSDHP128G (SSD) 29 °C
1863GB Seagate ST2000DL003-9VT166 (SATA) 30 °C
1863GB TOSHIBA DT01ACA200 (SATA) 29 °C
Optical Drives
CZYJMF MJW5MF4 SCSI CdRom Device
PIONEER DVD-RW DVR-221L
Audio
Sound Blaster Z

Windows 8 was originally on, and has been for a while, this is a recent thing, ever since I got my 980 I think. Everything seems to be fine except for this one problem with videos.

[redwudz]

From your information, I would suspect the drivers for your GTX 980 card. Check with Nvidia to see if there is an undated driver. You can also check in 'Control Panel>Device Manager>Display adaptors>NVIDIA GTX 980>Properties>Driver' and see what driver the card is using. Maybe the wrong one or the generic MS driver.

[Astralogic]

I've updated my video drivers at least once since this began, it made no difference though.

[roma_turok]

I've updated my video drivers at least once since this began, it made no difference though.

Can you post specific crash log error?
if you don't know how to get log error: http://www.cyberlink.com/support/faq-content.do?id=10449