Can't display subtitles on some movies - OPPO 981HD

[uderman]

Hey there,

I am having problens with some divx movies: their subtitles are not displayed on my OPPO 981HD standalone dvd player. The interesting part is that this only happens to some divx movies.

For example, some simpsons episodes. I have checked this particular file with AVIcodec, and find out it really is a Xvid Mpeg-4 movie, and the audio is MPEG Layer 3 CBR. The subtitles also seens to be ok, on srt format.

Anyone have any idea what is going on? As I said, it only happens to some videos, on most of then I can display the subs. On my dvd player, it reconizes that there is a subtitle there (I have the option of displaying the subtitle), but when I select it, nothing is showed.

Please try to help me, tell me if you need more information!

Regards,

Uderman

[INFRATOM]

The sub titles on those could be outside of the border ( outside dvd spec ) so dvd cuts it out. On computer it may show.

[jman98]

It could be what INFRATOM suggests. Also, I have seen some DVD players refuse to play SRT files if there strange control characters in the file or the file was not created on a Windows system. I edited an SRT file on a Unix server once and my DVD player refused to play it until I opened it and saved it under Windows. Windows and Unix use different end of line character sequences and I assume that was the problem.

[uderman]

Well, this video is in 4x3 format, so I maybe the problem is that. But the subtitles don't show at all, they don't get "cuted" on the border of the video. Is there any solution for this?

I know I can re-encode the video with the subs on it, but if there is a simpler solution I would prefer it.

Thank you!

[uderman]

Ok, I am re-encoding the videos with a subtitle filter, but if anyone have a simples solution please let me know. It takes too long to re-encode tons of episodes

[Krispy Kritter]

What is the format of the movies that don't work. As noted above, if the subtitle files are in srt format and they aren't working, then there is likely something wrong with the files.

[jman98]

Well, this video is in 4x3 format, so I maybe the problem is that. But the subtitles don't show at all, they don't get "cuted" on the border of the video. Is there any solution for this?

I know I can re-encode the video with the subs on it, but if there is a simpler solution I would prefer it.

Thank you!

4x3 video is NOT the problem. INFRATOM and I both told you 2 possible causes, but you don't seem interested in listening to us, so I'm not going to post any more in this thread. Good luck.

[fedocable]

Hello. I had just the same problem, and it took me quite a while to find out how to solve it -Oppo support was absolutely useless here. It´s a firmware thing: the last two official firmware updates completely mess up the displaying of divx subtitles. The solution, then, is to go back to the previous firmware, which works fantastic:
http://www.oppodigital.com/dv981hd/down ... 8-0910.iso
Let me know if this worked for you. Cheers!

[fedocable]

Hello. I had just the same problem, and it took me quite a while to find out how to solve it -Oppo support was absolutely useless here. It´s a firmware thing: the last two official firmware updates completely mess up the displaying of divx subtitles. The solution, then, is to go back to the previous firmware, which works fantastic:
http://www.oppodigital.com/dv981hd/down ... 8-0910.iso
Let me know if this worked for you. Cheers!

[Krispy Kritter]

Surprising, they are generally very helpful. Did you let Oppo know how you solved the problem? Maybe that will allow them to find and correct the problem quicker.

[fedocable]

Surprising, they are generally very helpful. Did you let Oppo know how you solved the problem? Maybe that will allow them to find and correct the problem quicker.

I did had a long exchange of emails with the Oppo support, but they didn´t seem to recognize nor the problem nor the solution. For instance, they didn´t know that you can switch between different subtitles (in different languages) while watching a divx movie. They even said that it´s impossible! It is a pitty, since 980 and 981 are both great dvd-players -980 has a worse problem with divx subtitles: it usually "cuts off" the last words of a long subtitle, instead of creating a new line. Strange enough. Anyway, it looks as if they are not supporting the dv-981hd anymore, so... I wonder if new Oppo blu-ray finally manages properly divx subtitles...

[pablogiorgin]

Hi!
i have the 980 and always "cuts off" cut on srt subtitles.


does anyone manage to solve this downgrading the firmware or so?

Oppo said to me that they wasn't working on that. Ergo: They don't care!

[fedocable]

Hi!
i have the 980 and always "cuts off" cut on srt subtitles.


does anyone manage to solve this downgrading the firmware or so?

Oppo said to me that they wasn't working on that. Ergo: They don't care!

Hi Pablo -I´m guessing you are from Argentina, as myself.
Indeed, they don´t care about the external subtitles issue. After a long long email exchange with them about the subject, I finally got this terminal answer:

"Many of the issues which are a part of the DV-980H and DV-983H, including the file sorting bug (files are sorted by Date Modified, rather than by numerical or alphabetical order) and truncated external subtitles, are a part of the decoding hardware. We have been working with our hardware vendor to resolve these issues, but we have no control over their priorities or their internal development team."

So there´s no point in waiting any firmware solution for this problem, I´m afraid. Cheers!