Video playing but not appearing in file

[Vaxkinho]

Hi there!

I just registered in this forum, because I really (!) need help.
So, I recorded something absolutely important, and now I don't have the video file. Before I recorded this video, I already had finalized the dvd, then I un-finalized, and again finalized the dvd-rw.

The video that I need plays when I directly double click on the icon in "My computer", Windows Media Player opens up, and all I need to do is select the chapter of the recorded videos that I want to watch.
Besides playing on Media Player, it also plays on the camcorder, but when I explore the dvd, the file simply doesn't appear anywhere, although, the old videos from the previous finalization are there.

Those videoclips are all in a single file on the dvd, and when I try to copy the full file, I get a message error.

I need to have that video clip to convert it to another format and to edit it.

Will somebody help me, please?

[lowellriggsiam]

Your best hope would be to try to extract the disc contents using isobuster.

[Vaxkinho]

I just tried to extract the disc contents but I get a message error...
Is there any way to record the video through media player, since the video actually plays?

[lowellriggsiam]

Screen Capture software such as camstudio, or camtasia. It might be helpful if I knew what the error message was.

[Vaxkinho]

OK, this is weird... I tried to watch the video with media player and it freezes. I think the file is corrupted.

And that screen capture software was actually being helpful, but when the clip freezes, it's just no good.

This is what I get from the error message:

"Unreadable sector

It was impossible to read the sector 17280
Error: 03/11/05

RETRY
SELECT an option and proceed
or QUIT"

I get these options: hide sector, substitute all with zeros, substitute with dummy data.

None of those work.

[lowellriggsiam]

Have you tried cleaning the disc? The error message you describe usually accompanies a damaged disc. Have been able to test it on another PC?

[Vaxkinho]

So, I managed to watch the video on another PC and with camtasia I was able to record it. The only problem now is the low quality :/

[lowellriggsiam]

With camtasia set it for "lossless" or "uncompressed"

[lowellriggsiam]

Did you try transfering the files off the disc on the other PC?

[Vaxkinho]

Hey!

I wasn't able to transfer the files, but I did manage to make a screen record with great quality, so it's all good.

Thanks a lot for your help!

[lowellriggsiam]

I am glad I was able to assist you with your problem from the other side of the world.