Hi guys,

I am trying to update the firmware on my Nokia N93i, i have dowloaded the software update from the Nokia website and begin the installation, i follow the insructions on the screen, when the installation of the new software for the phone begins the progress bar does not seem to move, i then get a pop up from the nokia pc suite saying the phone has been disconnected from the pc and then i get told that the procedure has failed and to remove the battery from the phone and replace it and turn back on to try again.

No matter how many times i do this i get the same result,

Any ideas how i can stop this and get the firmware updated?