Uploading vid to YouTube audio prob

[TheGift73]

Hey,

Firstly i don't own a mac, but i have a friend who seems to be having alot of problems with the audio when she uploads anything to YouTube. When she has created her film she first watches it on her Mac to check for problems, (it plays perfectly with sound on her computer) then uploads it. The uploading itself is not a problem, it's the fact that every video she has posted always seems to have the audio missing. She has tried this on two different Macs to see if it were a problem with her computer. But it still happens.

Any of you guys have any ideas?

[DereX888]

Hey,

Firstly i don't own a mac, but i have a friend who seems to be having alot of problems with the audio when she uploads anything to YouTube. When she has created her film she first watches it on her Mac to check for problems, (it plays perfectly with sound on her computer) then uploads it. The uploading itself is not a problem, it's the fact that every video she has posted always seems to have the audio missing. She has tried this on two different Macs to see if it were a problem with her computer. But it still happens.

Any of you guys have any ideas?

Perhaps her videos are directky transferred from her camera? Some cameras (cellphones etc) often use some 'weird' or proprietary codecs for audio (and video). Her computer might have the appropiate codec installed (thats why it plays fine with audio on her comp) but youtube's encoding engine may not be familiar with her audio codec... thus it wouldn't encode it and simply cut it out.
Just a guess.

I would reencode just the audio to different format or codec (something more common, but withing the specs of the container used) and try uploading again.

I don't own MAC either, but it seems to me the problem here is not with her MAC, its youtube's inability to recognize audio stream's compression.
If her movies "she created" were made (encoded, reencoded, edited) on her MAC, it may be as simple to fix as changing output's audio format or codec. Youtuibe's engine has a fairly broad range of accepted codecs and formats, but if she used some i.e. protected (DRM-infested) proprietary Apple QuickTime's AAC audio codec - that might be the case.

[TheGift73]

Thank you DereX888, i have posted your suggestion on to her. I will let you know the outcome.

Once again, thank you for replying.