Can't get Pinnacle to capture.

[Balliol]

I finally bought a copy of Pinnacle, connected my VCR to my computer but I am having problems.

I opened Studio launcher.
Clicked on the 10 Pinnacle Studio Plus box.
Pinnacle Studio Plus then loaded.
I pressed "Capture in the left hand side of the top tool bar.
The screen in the top right-hand side of the main screen plaid and showed the VHS tape picture in colour and gave sound.
I pressed Start Capture in the middle box and a Capture video box appears.
I pressed the start capture button and the picture disappears although the sound continues.
Please can someone tell me what to do to get Pinnacle to actually capture the VHS input that is showing on the Pinnacle screen?Pinnacle.
In the Setup Options/Capture source dialogue, is the Capture preview box checked?

I don't have a graphics card that also captures, so the next one is a guess. If you capture a bit of video (even though it's not showing in preview), stop the capture and then switch to edit mode, has the video actually been captured, or is it still just black - it should be in the album.

[tinker]

If you do not have a capture card, than the software is just that.
It needs capture card to get video in.
And you better check, because all these softwares work best with certain cards.
I think for this you can get external converter with USB or Firewire port
http://www.pinnaclesys.com/PublicSite/us/Products/Consumer+Products/Home+Video/Studio+Family/

[Balliol]

I have a 128 ATI Radeon 9800 pro all in wonder.

[tinker]

I do not know this ATI card, check this site if any help.
http://support.ati.com/ics/support/default.asp?deptID=894
I know that these editing softwares are touche about capture cards so check their site.