Horrible audio glitches with ProShow Gold

[Rychezilla]

I've been a devoted user of ProShow Gold for making DVD slideshows since it came out. However, lately it has been producing awful clicks, beeps and general glitches in the output audio. My last project was so bad I had to build the sound track in gold wave and mux with the video stream via sony DVD-A. What a pain in the ass that turned out to be. I have tried different file formats (wav,mp3,mp2,wma) and different output options all with the same problems. Convinced it was my pc I built the same DVD on another PC and had the same problems. Anyone else have ProShow Gold and experience this problem? I contacted customer support and may hear something in a few days but if I don't figure this out I am screwed.

Thanks

[shominy]

I have the exact same problem. I tried every possible way to no avail. Then I thought it could be an offset issue. So I add the same mp3/wma file. Set the volume to 0 and end time to the amount of the offset. That didn't work either.

What I'm doing now is for each song is to do it's own slides without video clips added in. Then encode to mpeg. Sometimes I still get the popping and crackling noise. If that's the case, I take it into MemoriesOnTV and add the same audio. MOTV always output the correct audio with problems but I like the interface of PS.

I hope you get a reply from support cause I didn't.

[Rychezilla]

I got one reply from support but it didn't help and they didn't answer any of my subsequent replies. I'm going to try installing the old version I have that seemed to work just fine. If that doesn't work, I'm calling them and not hanging up until it works.

[shominy]

I don't how your show is but I'll let you know how I worked around this problem. I read somewhere that there is a bug in using positive offset for music. The show I was working on is an 1 hour and 44 minutes long with 11 songs and over 300 pictures and tons of video clips lasting as long as 20 minutes. I tested the positive offset by changing the offset from 932 to 0. Then I add the same mp3 multiple times to equal 932 with the volume set to off. The popping and crackling was still there. This is how I worked around this: I build each section by song + slides. Got all the caption timing and motion effects the way I like it. Use the video button to turn slide+music to mpeg. If popping is still there I then import it to MemoriesOnTV. Turn off the video audio and use the same mp3 song. Sync the mpeg to mp3. Export to new mpeg. Now take that new mpeg to proshow and add it to your show. Proshow renders the the mpeg perfectly without screwing my audio.

I like proshows interface and options for slides and precision. I can't get the same effect on MOTV. Anyways, the first show I did was 6 months ago and was over 3 hours long. It worked perfectly but I didn't do anything special, just pictures and music back to back. Well I how this helps you. I don't think I'll be using proshow anymore.

[Rychezilla]

Thanks for the suggestion. Building it section by section makes more sense than the way I did it. If I have to do it again I will do it that way or maybe just bring the mpg into ulead (which I usually don't like) and then build the soundtrack one track at a time there. Still it's a lot of extra work that wouldn't be needed if the program worked right like it used to. I haven't had time to install the old version yet and test it. I still think ProShow is by the far the best for making DVD slideshows, but his bug needs to fixed!