DVD-RW Not working

[Squid_uk]

Hey guys,

When trying to burn either a data cd or an iso image file using nero it get to about 15% and just stop and say that there was an error this is quite annoying as the system is only 2weeks old, any idea what could be causing the problem and how i might fix it?

i have attached the error log with this topic

log.txt

[jameshgross]

Nero has an excellant web site for support.
post a message on the tech support form at nero with your log file.
They are sure to be able to help.

[Squid_uk]

i wasnt sure if it might be a tech problem with the drive

[ROF]

Did you try other media of the same type? How about other media of different type?

[harley2ride]

In looking at your log file, the problem is that you don't have dma enabled for the drive. You need to go to Control Panel/System/Hardware/Device Manager, then go to IDE/ATA/ATAPI controllers, and expand that. Right click on both the Primary and Secondary IDE's and uninstall. Reboot. Windows will autodetect the drivers. Go back into control panel and click on the primary and secondary ide's. Check properties/advanced, and transfer mode should be UDMA # . If it says DMA not available, or PIO, there is a problem.

[Squid_uk]

ROF i tried different media CD-R and CD-RW it did work with one disk but i wasted 3,

Harley2ride i will try that not home at the mo so will update you tomorrow

[bendixG15]

The way I read it.......
Your log says you are configured for ..disk at once.
Remove the checkmark..don't use disk at once...

[lordsmurf]

ISO uses DAO

[SLK001]

Did your buffer run dry? The log says that it failed to burn at 10X. What kind of media were you using? PIO mode might not be able to keep up with this speed. Change your primary and secondary IDE channels to "DMA, if available" and try again.

[Squid_uk]

Not sure bout the buffer, The Media i tried was Memorex 8x-12x CD-RW and Datawrite 52x CD-R, when metioning IDE channel would this be in the properties of the drives?

[SLK001]

...when metioning IDE channel would this be in the properties of the drives?

No, the IDE channels properties are the CONTROL PANEL > SYSTEM > HARDWARE > DEVICE MANAGER > IDE CHANNELS/CONTROLERS. Change the transfer method under ADVANCED SETTINGS.

[Squid_uk]

When Checking the properties of the drives i found this,



Could this be my problem?

EDIT: These were the other option avalible in transfer mode

[Squid_uk]

Take it i've got a serious problem?

[SLK001]

If you have the 80 wire IDE cables, just change the transfer to "DMA, If Available". If you have to select, use "Ultra DMA 2". Don't let your BIOS select the tranfer speed.

[Squid_uk]

are the 80 wire ide's the very small red ones?

EDIT: The DMA Option i is Ultra DMA 2- Ultra 33 is this the one?

[SLK001]

The 80 wire IDE cable should have red connectors. Ultra DMA 2 - Ultra 33 is what you should use.

[Squid_uk]

I tried switching the transfer mode t0 Ultra DMA 2 - Ultra 33 this time burning an ISO to a DVD but the process was endless it has the etimated time of 5mins but left it for bout 20 and just still said it was at 3%

[SLK001]

Is the tranfer mode properly changed? Or does it still show "PIO MODE"?

[Squid_uk]

I changed it to Ultra DMA 2 and the was told that i would have to reset the system for the settings to be applied, so i did and when it started back up i checked the settings and it still said Ultra DMA 2

[Squid_uk]

I have just found out that i have starfirce installed, could this be causing my problems?