Meritline - still in business?

[CBC]

I've bought media from them many times, and had never had any hassle. Last week I ordered just a case & charger combo for my Sansa mp3 player, & paid via Paypal. I got back a confirming email for my order, and stupid me somehow deleted it.
Since yesterday ,I've been trying to contact customer support to try & track my order. All emails bounce back, all day today the phone just rings off the hook, and their Live OnLine Chat helper is offline. Has anyone dealt with a live person at Meritline is the very recent past? I don't live far from them & usually my order gets to me in 2 days max.
I'm more than a little worried since there seems to be no way to get in contact with them...

[lordsmurf]

They've had problems with this in the past. It's always very brief, and tends to be a gathering of circumstances all hitting at once (rush season, not enough staff in hand, around a weekend, etc).

If you don't get anything within 25 days, but before 30, file the non-receipt with Paypal.

[CBC]

will do. Ironically, I got the survey for them from Bizrate today...

[CBC]

update:
Heard back from them via email last night. Order is shipped, all is well

Thanks