DISH Network Has Gone Indian?

[wulf109]

Have you called DISH Network recently. I did to add programming and got someone with an Indian accent so thick I could not understant them. I called back and got another I couldn't understand. The were unable to explain anything. Then I switched to the billing department and again someone with a thik Indian accent,who I could barely understand and again could not answer my question about my bill.
When I asked them what country they were in, they said it was against company policy to answer that question.
I wonder if DirectTV is still in the U.S.?

[canadateck]

Most of these big companys have "Call Centers" all over the world.They cost them less.

[jackal70058]

Many companies are doing this now. I think Dell has one in India. DirecTV is (i think) in Arizona but I can't be sure. For all I care they could go to India.

[offline]

Well I care. Not only should call centers be country
specific to their customers, there is nothing worse
than dealing with a cheap assed Indian outfit.

Companies that do this are simply telling you to
fark off and that your call is not important to
them.

Each Indian that gets a call center position does
not just mean three local jobs are lost. It also means
exisitng local call center workers are forced into
similar conditions of bad training, bad pay and
being expected to deliver only 3rd world levels of
service to you, the customer.

In the end you are the one who will suffer!

Companies such as Optus and Tele tech should
be hounded out of the country imo. Bastards!

[pacmania_2001]

I like when you get one of them who is clearly based in India or a similar country and they'll say there name is something western.

When I rung up HP this guy had the thickest accent yet sweared his name was "Dave".