My DVD player reads DVD's as CD Audio Files ??HELP??

[NeonTetra]

Hi, I frequent the Dux forums at http://www.duxcw.com/ and I tried my question but with no luck.

I was referred by a friend to try asking my question here.

Here's the thread at Dux in case anyone wants to read their responces and my answers to help with a possible solution:

http://www.duxcw.com/yabbse/index.php?board=5;action=display;threadid=8099

Ok, so I'm trying to fix a freinds machine. We bought her an Artec DVD player but when we try to play any DVD in either WinDVD or PowerDVD it give us either a "No Valid Drive/Disc Found" or an "Unsupported format" error (with the newer version of WinDVD it doesn't display an error, just nothing happens when I try to play it).

The two programs weren't installed at the same time, I uninstalled PowerDVD and installed WinDVD and neither worked.

Also, when I go to "my computer" when there's no disk in the drive it reads as a "CD Drive" not a DVD drive. When I explore the drive with a DVD in it, all that it shows on it is an audio file.

I thought perhaps the drive was faulty so I removed it and installed my working DVD player that I'd been using on my system on hers and it had the exact same problems.

I also tried moving all the non-digitally signed drivers the dvd player was
using into a temp folder to see if they were causing the problem (I rebooted after the move too). Didn't work.

I tried installing and uninstalling the drives and their controllers.

I got all of the possible windows updates.

I also reloaded my ASPI file, didn't do anything.

The contoller for my DVD player is in DMA mode, I checked that.

Someone told me to just try opening the VOB file on the DVD but I can't open the vob file, if it were there then the drive would be working properly, the problem is that the DVD player is recognized as a cd player and the only file on the dvd (as recognized) is a single audio file. Here's a screen shot of what it looks like, the DVD is Amelie (I know this picture is kind of redundant since I explained it, but I like visuals): http://img35.photobucket.com/albums/v107/NeonTetra/Support/P1010001.jpg

I tried several different DVDs, that wasn't the problem and I put in a normal data disk (a game & a music cd) and they both worked just as they should.

I guess the problem is that something (the drivers, a driver conflict,
something) is causing the DVD player to be recognized as a cd device and not a dvd player.

What is involved in playing DVDs? DVD codecs, and a program, and a properly installed dvd drive? Where am I going wrong? Is there something else? I'm clueless. Does anyone know what might be wrong or what I can do to make it work? #-o

[johns0]

Try booting the computer with a windows boot cd in the dvd drive and set the boot sequence to start with cd/dvd device in the computer bios.If the computer can boot with the dvd drive then somethings wrong with windows in that it installs the wrong driver for the dvd.Also try putting the dvd drive on the other ide and set to master or slave and see if that helps.

[NeonTetra]

Something is wrong with windows, and I tried the drive as both master and slave.

I really appreciate the suggestions though.

Any more?