Made me laugh

[Hardcoreruss]

http://rinkworks.com/stupid/cs_stuptech.shtml

Some good ones in there.

[Kevin abq]

Those are classics, from the customer's perspective. There were also a few from the tech support side a number of years back about a woman who thought the CD drawer was a drink holder. Another one was having a power outage at home, but still called tech support because her PC wouldn't boot. Another guy who tried to pay for phone tech support by shoving his credit card into the floppy drive. Another who was told to scan something in so he held the paper up to his monitor. These are not the world's great thinkers

[northcat_8]

I love it

I love talking to tech support...in times of extreme boredom, I call tech support with made up issues. I called the other day with questions about a game not starting...after having to reboot, I was told to go to the windows system folder after a little question and dumb answer session, I told him "I'm not running windows" he said "well what operating system are you running" I said "well on my PC I run XP, but I'm trying to get Splinter Cell to load on my PS2"...he hung up on me.

Oh now don't think I am too mean, my friend is the head of tech support at the company I call all the time, we have a lot of fun on the weekends when he says "Hey, you didn't happen to call this week wanting tech support trying to install OSX on a PC machine did you?" I just laugh and he tells me how the tech guys were laughing and making fun of me at break.

I also love talking computer specifics with Staples and office max folks. Holy cow...some of the things they tell you is amazing...

Tech guy at school told me that I could image a hard drive by drag and drop and the new drive would be bootable....and he is in charge of every computer in our school system....sad...very sad.

[slimmx]

I don't remember which Pc magazine I was reading but it listed Best Buy as having the best trained technicians and staff out of Circuit City, Comp Usa and etc. The same week I went to Best Buy and asked one of the guys in which section they have mini disk players. He looked at me like I was Mars and told me that they are not called mini disk players but instead CD players. I told him that I need a mini disk player and not a cd player, he got mad at me and told me that there is no such thing.

I can't believe they hire ppl like that to work in computer stores.

[gmatov]

Slim,

There are lots of people who would prefer to work for 6-8 bucks an hour, if they can wear a white shirt to work, not get dirty, not raise a blister.

Unfortunately, they are often too g'damned dumb to handle the job.

And, if they're not going to earn more, and they won't, because they will not learn, BFD, I'll just move on down the road to the next computer store. Turnover there is just as high as here. AND, I have experience. LOL belongs here.

How many times have you gone into a store and heard the sakeskids tell someone they need this or that, and gritted your teeth, wanting to tell these poor (maybe not poor ) unsuspecting suckers they are getting screwed?

Personally, many, many times. "Oh, we need this, and the price is so reasonable!!!" Screw'm. Let 'em buy what the hell they want. No skin off my nose, anymore. Pipple got too much money. You and me, maybe no, but them, damned straight.

Cheers,

George

[stiltman]

Slim,

There are lots of people who would prefer to work for 6-8 bucks an hour, if they can wear a white shirt to work, not get dirty, not raise a blister.

Unfortunately, they are often too g'damned dumb to handle the job.

And, if they're not going to earn more, and they won't, because they will not learn, BFD, I'll just move on down the road to the next computer store. Turnover there is just as high as here. AND, I have experience. LOL belongs here.

How many times have you gone into a store and heard the sakeskids tell someone they need this or that, and gritted your teeth, wanting to tell these poor (maybe not poor ) unsuspecting suckers they are getting screwed?

Personally, many, many times. "Oh, we need this, and the price is so reasonable!!!" Screw'm. Let 'em buy what the hell they want. No skin off my nose, anymore. Pipple got too much money. You and me, maybe no, but them, damned straight.

Cheers,

George

Sad.....

Everytime I hear some guy/gay scaming someone, I speak up. I don't give a hoot if they get mad and kick me out.

They did try it once, but after proving the moron wrong and helped the customer, the manager asked if I wanted a job. I told him I prolly made more than he did and was just a passer by listening to someone trying to scam a customer. The customer became my client that day

[lordsmurf]

I saw this at Fry's once. I got sick of hearing it, so I spoke up. It was about ATI cards. And 20 minutes later, I finished educating about 3 salespeople at the request of the first one that I called out as being wrong.

I've done it once or twice for DVD media too. I must look like I know what I'm doing (maybe because I'm the one looking for Japan and Singapore discs in between all the Taiwan crap.) ... people always seem to ask me "what I think" ... so I tell them ... and then they go on and buy the cheap CMC or LEADDATA/PIODATA stuff anyway because "those MXL or APPLE can't possibly be that much better ... I mean, they still sell these Memorex CMC's". Their coasters, not mine.

[The village idiot]

Tech guy at school told me that I could image a hard drive by drag and drop and the new drive would be bootable....and he is in charge of every computer in our school system....sad...very sad.

Normal, very normal. The vast majority of people don't know anything about their field of employment

[gmatov]

Peter Principle at work.

A person will rise to their level of incompetence. Those dorks were probably very good stock boys, and were promoted to sales person, one level above their brain's capabilities.

Smurf,

Boy, sometimes you gotta really bite your tongue when hearing some of their crap. Sometimes you just can't do it, and you gotta tell 'em what's what. It's entirely possible the yoyo is a newbie, and will learn over time, help his customer, because now he has some idea what he is talking about.

More likely not.

Cheers,

George

[northcat_8]

I got kicked out of a staples once because a lady had brought her PC in to have more RAM put in it (back when a 128 stick was big)....they were going to charge her $39.00 to install the RAM!!!!

I was standing there wanting to look at a hard drive and over hearing the conversation, when the guy went in the back to get the stick of RAM for the lady, I told her..."they are screwing you." She said "excuse me", I said "40 bucks to install the RAM is robbery. Buy the stick of RAM and I will install it for you in 2 minutes and you can save 40 bucks." She said "how much will you charge me?" I said "nothing". Anyway, long story short, guy came out she bought the RAM and told him that she had to go and she would have to have it installed later. He sold it to her, I took the side off the machine there on the counter and popped the RAM in. He called the manager, manager told me to leave.

[Kevin abq]

Excellent story Good for you! I hate it when techies capitalize on people's fears of computers and take advantage of them like that.

[zworg2]

same goes for mechanics!!

but it narks me most when you ask a simple quesiton and all you get is

'uhhhhh' or just '______'

so seldom to i get to speak to someone who knows what the **** they are talking about

is it really that difficult to say something like,

'I'm sorry i dont know but i'll just go find out for you.'

oh....i'm sorry its clearly too many words and they are formed into a coherent sentence!!

Zworg2