My DVD player reads DVD's as CD Audio Files ???HELP??

[NeonTetra]

Ok, so I'm trying to fix a freinds machine. We bought her an Artec DVD player but when we try to play any DVD in either WinDVD or PowerDVD it give us either a "No Valid Drive/Disc Found" or an "Unsupported format" error. The two programs weren't installed at the same time, I uninstalled PowerDVD and installed WinDVD and neither worked. Also, when I go to my computer when there's no disk in the drive it reads as a "CD Drive" not a DVD drive. When I explore the drive with a DVD in it all that it shows on it is an audio file. I thought perhaps the drive was faulty so I removed it and installed my working DVD player that I'd been using on my system on hers and it had the exact same problems. I also tried moving all the non-digitally signed drivers the dvd player was using into a temp folder to see if they were causing the problem (I rebooted after the move too). Didn't work. I tried installing and uninstalling the drives. I got all of the possible windows updates. I'm clueless. Does anyone know what might be wrong or what I can do to make it work?

[808smokey]

Delete your IDE controllers under the device manager, then reboot. That should fix it

[NeonTetra]

I'll try that, it'll autodetect them all the same as a pnp device right? My friend who's computer I was trying to fix went back to college so I won't see her for about a month to try it, thanks for your advice. Of course any other suggestions would be very helpful should it still not work. Thanks again

[NeonTetra]

I had her try your suggestion over the phone and still did not work. When you insert the DVD and the autoplay comes up it still recognizes the DVD as a audio cd, bummer. Please help someone?!

[808smokey]

When you insert the DVD and the autoplay comes up it still recognizes the DVD as a audio cd.

Insert the disk, let it load then close whatever program opens the disk. Double click the drive with the DVD movie in it. Then right the VOB file, select "Open with..." then pick your DVD program.

Try another DVD.
Does it read any type of disc correctly??

[NeonTetra]

I can't open the vob file, if it were there then the drive would be working properly, the problem is that the DVD player is recognized as a cd player and the only file on the dvd (as recognized) is a single audio file. I tried several different DVDs, that wasn't the problem and I put in a normal data disk (a game & a music cd) and they both worked just as they should. I guess the problem is that something (the drivers, a driver conflict, something) is causing the DVD player to be recognized as a cd device and not a dvd player. What is involved in playing DVDs? DVD codecs, and a program, and a properly installed dvd drive? Where am I going wrong? Is there something else? I'm still clueless. -thanks for the help 808smokey, it's much appreciated-

Still need the wise advice of you computer gurus out there, I'll be waiting

[budz]

Check this computer forum site:
http://duxcw.com/yabbse/index.php

It's a great computer forum site. I learned how to build computers from that website. Good Luck!

[808smokey]

OK,

Got'cha

You need to reload your ASPI file HERE's a link: http://www.adaptec.com/worldwide/support/suppdetail.html?prodkey=ASPI-4.70

Do a search on google or this site and download it. CD-ROMs, DVD-ROMs don't have drivers