audio skipping on Roku

[homebody1966]

hello,
this morning at 5am, the audio was skipping (i hope that's the right word) while watching Goliath on Amazon using Roku 4
is it a roku issue? or my internet connection?
also, it happens sometimes when i watch netflix
any idea what causes this?

thanks in advance

[johnmeyer]

If it happens on more than one streaming service, then it probably isn't the service. Have you done an Internet speed test?

Speed Test

You need a minumum of 5 mbps down and 1 mbps up to get any kind of quality.

If the video looks really good, but it's only the audio that is skipping, then the next question becomes: how is the Roku connected to the TV? I think most of these devices use HDMI to go into the TV, but if it has a separate Toslink or other digital audio connection, you'd want to check that.

[VirtualDoobMon]

I had the problems too with version 8, Version 9 fixed it. Try updating.


Sent from my iPhone using Tapatalk