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  1. After getting a consumers action group involved and threatening to sue, I got my money back from Samsung. Horrible player and worst customer service.

    Bad luck with all 3 different players tried to give me!

    Be warned.

    I now have a Pioneer 5 disc and am happy again.
    Happy Burning,

    -Joemamma
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  2. I don't know, I've had great luck with their customer service. Before I bought my Samsung LCD monitor, I emailed them a lot of questions which were promptly answered. The guy even told me where to buy at the best price (although he made it clear he wasn't supposed to).

    I did have Samsung DVD player I didn't like (free through some deal way back when so I can't complain), but I love their TV's and computer monitors.
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  3. I have a Samsung DVD-M301 player and am very happy with it.
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  4. I have a samsung dvdrom, and have had no problems...it plays and rips everything, so i cant complain..sorry about your luck
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