VCD Easy Customer Support ????

[Rick Zochowski]

Has anyone had any luck getting thru to these guys ???? I've not been able to get this program to work. I've followed the instructions, gone on-line for help and sent them 3 e-mails. Can't get a responce. E-mails returned as undeliverable to both Customer Support and Tech Support.
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First...on my "Main" screen, at the bottom it says, "ASPI seems valid - No"
2nd....Under "Mpeg information" it says, "Not Analysed"
3rd.....I hit "Go" and get a message......."Internal XML Generation" execution succeeded" Internally computed XML generated successfully as
"H:\Video Bin\videocd.xml"
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Then I get a message....VCDxBuild.exe failed. Imput Mpeg stream invalid-aborting.

I can't locate a manual in the program, do you have one that I can download and print out for reference and help ?

Can anyone help me ?????

[Sefy]

Customer Support ?? VCDEasy is a free program, it does not come with a manual, if you paid for the program, you got ripped off, and you aren't the first one.

Secondly, the problem you are having is an ASPI Layer, which I recommand you download http://www.whdl16709.pwp.blueyonder.co.uk/download.html
and then reboot and you'll be able to burn using VCDEasy.

[Bondiablo]

Go here http://aspi.radified.com/ and you'll find what you need to fix the ASPI problem. Also on the Settings > CDRDAO you'll probably need to change Force Driver to generic-mmc.

[kitty]

Adaptec now has a free aspi layeryou can install www.adaptec.com (they started this stupid aspi layer thing in the first place).

http://www.adaptec.com/worldwide/support/suppdetail.html?prodkey=ASPI-4.70

[Sefy]

DO NOT INSTALL ASPI 4.70!!!
It is full of bugs! and ruins just about any 95/98/Me/NT and even some 2000 and XP users reported back problems with it!

ONLY USE ASPI v4.60 Build 1021!