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  1. Member
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    Hi,

    I'm having an issue that I can not seem to fix or understand and wasn't quite sure how to go about searching for any help for it.

    The problem is I have some videos that I'm wanting to burn to a DVD-R, most were MKV files, so using Format Factory program I converted the files to MP4 (also tried converting them to AVI in case it made a difference, but it made none), I had also hard-coded english subtitle SRT files to the videos since these are foreign movies. The results were perfect, the videos, with the hard-coded subtitles, work just fine when watching them on my computer, but when I burn them to a DVD-R all that's coming up when trying to play them is "unsupported data". I can't figure out what I've done wrong.

    Does anyone have any experience with this sort of thing and know of anyway to fix it/what I may have done wrong?

    I admit I'm not "tech savvy", but I've burned hundreds of movies/tv shows without issue until now, including videos converted from MKV or FLV to MP4 that burned just fine, just never with added subtitles.

    Thank you in advance for any help
    ~Melody
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  2. Member
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    Nov 2003
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    Since you are going to DVD-R, I assume you want to play these movies on a stand alone DVD player? And since you've done this before with MP4 files, I have to also assume it supports MP4 files, but possibly not MKV. Please let me know if I'm wrong, but I'm trying to read in between the lines here.

    Since you have the MKV files and the SRT subtitle files, why not make DVD-video and add these subtitles into the DVD? You'd have to be careful not to add too much video (in running time), so you might be restricted to one movie per disc. Don't try to put more than 2 1/2 hours of video onto a single layer disc when making DVD-video. The tool to use for this conversion is AVStoDVD. It is free to download and use.

    The subtitles would not be hard coded, but rather, selectable by your player. Import the MKV file into AVStoDVD using the green + sign at the right side of the main window. To import the subtitles, right click on the imported file in the main window. which will give you a variety of options, including subtitles.

    If you would rather continue using MP4 format, I'll let someone else help, as I have very little experience with Format Factory. I do conversions to MP4 and MKV with VidCoder. And since your current MP4's work in the computer, it may be something peculiar to your particular player rather than a problem in the files themselves.
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  3. Member
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    Originally Posted by Kerry56 View Post
    Since you are going to DVD-R, I assume you want to play these movies on a stand alone DVD player? And since you've done this before with MP4 files, I have to also assume it supports MP4 files, but possibly not MKV. Please let me know if I'm wrong, but I'm trying to read in between the lines here.

    Since you have the MKV files and the SRT subtitle files, why not make DVD-video and add these subtitles into the DVD? You'd have to be careful not to add too much video (in running time), so you might be restricted to one movie per disc. Don't try to put more than 2 1/2 hours of video onto a single layer disc when making DVD-video. The tool to use for this conversion is AVStoDVD. It is free to download and use.

    The subtitles would not be hard coded, but rather, selectable by your player. Import the MKV file into AVStoDVD using the green + sign at the right side of the main window. To import the subtitles, right click on the imported file in the main window. which will give you a variety of options, including subtitles.

    If you would rather continue using MP4 format, I'll let someone else help, as I have very little experience with Format Factory. I do conversions to MP4 and MKV with VidCoder. And since your current MP4's work in the computer, it may be something peculiar to your particular player rather than a problem in the files themselves.
    Sorry for not stating, I use my PlayStation 3 to watch the DVD-R discs, and it doesn't support MKV files.

    I've never heard of making a DVD-video, I will look into the tool you linked and try it out. Do you know if this will work since I'm using my PS3 instead of a standard dvd player? (for some reason no dvd player I or any family members have will play the DVD-r discs, or if they do they have no sound, so I've settled for using my PS3 only for watching them).

    Thank you for the help
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  4. Originally Posted by clockwork672 View Post
    Do you know if this will work since I'm using my PS3 instead of a standard dvd player?
    Yes, Playstation 3's play DVDs. Follow Kerry56's advice and use AvsToDVD and make selectable subtitles.
    (for some reason no dvd player I or any family members have will play the DVD-r discs, or if they do they have no sound...)
    Maybe you've never made a proper DVD. My educated guess is that after having AvsToDVD make the DVD followed by burning to disc using ImgBurn, this one will be playable in those other DVD players.
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  5. Member
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    Originally Posted by manono View Post
    Originally Posted by clockwork672 View Post
    Do you know if this will work since I'm using my PS3 instead of a standard dvd player?
    Yes, Playstation 3's play DVDs. Follow Kerry56's advice and use AvsToDVD and make selectable subtitles.
    (for some reason no dvd player I or any family members have will play the DVD-r discs, or if they do they have no sound...)
    Maybe you've never made a proper DVD. My educated guess is that after having AvsToDVD make the DVD followed by burning to disc using ImgBurn, this one will be playable in those other DVD players.
    Thank you I'm downloading the program now and will work with trying the videos with it. It would be great if it could allow the dvd-r discs to be played on regular dvd players.

    I really appreciate both your help with this.
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  6. Member
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    DVD-video made by AVStoDVD should work in any stand alone player, including your PS3. It is the same format you find in commercially made DVD movies. And any DVD player should also support SRT subtitles.

    Edit: Oops, way late with this comment.
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