Nero 6 audio playback problem

[Rad17]

I just got a Casio EX-V7 digital camera with movie mode. The movie mode records in either MPEG4 H.264/AVC or, in the lowest quality setting, records with .avi.

The problem is that I have no audio at all (during playback) with the MPEG4 movie clips. The .avi clips work fine when playing back the audio, but I want to use the much higher quality of the MPEG4 for my movie clips.

I've tried playing the videos back using QuickTime, Windows Media Player, and Nero Showtime -- same results for all three.

The MPEG4 uses stereo sound, while the .avi clips are in mono. I cannot find any settings or tweaks that will get the audio to play. I sent an inquiry to Nero, along with the info file, but have heard nothing.

Any suggestions? Any help appreciated! Thanks....

[redwudz]

Drop one of the H.264 clips into Gspot 2.70 and see if it has audio and what format it is. GS may also tell you if you are missing a needed codec for the audio, though it is likely MP3 or possibly AC3.

[Rad17]

Thanks for the info. I ran GSpot and it advised that I needed the ADPCM codec, which I installed. BUT...it still didn't work.

I also tried converting the .mov files to other formats, but something weird happens with the other formats: I either get the same result (video, no audio), OR I get audio with no video.

The only format that seems to work is when I convert to .avi, but the quality loss on the video is quite noticeable.

Anything else I can try? Thanks....