Woman Gets Cable Bill With Derogatory Name

[Teutatis]

LaChania Govan said she got bounced around by her cable company when she called to complain. She made dozens of calls and was even transferred to a person who spoke Spanish — a language she doesn't understand.

But when she got her August bill from Comcast she had no trouble understanding she'd made somebody mad. It was addressed to "Bitch Dog."

http://news.yahoo.com/s/ap/nasty_bill&printer=1;_ylt=Ar1lKErDkyjewIB0KBuiFoUuQE4F;_ylu...E0BHNlYwN0bWE-

[canadateck]

That is to Funny..

[ice-berg]

She will probably get free cable for life.

[lordsmurf]

Some of these people probably deserve it.

[Stormin Norman]

Thats America for you, the land of "political Correctness".

[presto]

Some of these people probably deserve it.

Deserve to be treated in an unprofessional manner? Name calling is just plain childish.

Land of political correctness

What does that have to do with this story?

[lordsmurf]

Some of these people probably deserve it.

Deserve to be treated in an unprofessional manner? Name calling is just plain childish.

"Do unto others as you want others to do unto you."

In other words, people that are ******** to tech support on the phone probably need "Mr. Goat Blower" on their statement every now and then. I'm really not against that.

Screw "professionalism". That's what people say when they try to act like an ass and seemingly expect to get away with it without being told to piss off in return. You can, believe it or not, be a professional and at the same time tell somebody to "go to hell".

Oh, and sue away. As I understand it, a lot of judges will say "sticks and stones..." and out goes the case. Which is really just common sense, to a degree.

Yeah, I don't understand what "political correctness" has to do with this either.

[BJ_M]

we are reading only one side of the story

[lordsmurf]

we are reading only one side of the story

Yeah, I considered that too. I don't for one minute believe she was an innocent sweetheart on the phone. We are missing most of the facts on this one. The story sucks, just a re-hash of a couple press releases, seemingly written for shock value alone.

[BJ_M]

2 people got fired over this ...

also

[kicko]

ain't that a bitch dog

[burnman99]

It's makes sense that the bad letter comes from Commiecast. IMHO They ARE the devil. I hope she sues them since they probably deserve it.

Roger

[Tolyngee]

You can, believe it or not, be a professional and at the same time tell somebody to "go to hell".

"Ma'am, we could do without your patronage."

It's very polite, very effective, and believe me, for the one on the receiving end, it stings...

[lordsmurf]

You can, believe it or not, be a professional and at the same time tell somebody to "go to hell".

"Ma'am, we could do without your patronage."

It's very polite, very effective, and believe me, for the one on the receiving end, it stings...

... and most of them probably won't know what the word "patronage" means!

[ebenton]

Isn't "bitch dog" redundant?

[gadgetguy]

Isn't "bitch dog" redundant?

Only on the Animal channel...

[ROF]

I'd refuse to pay the bill, actually, I'd write on the envelope, "return to sender - person does not live at address." Of course, that's after I contacted my lawyer.

[Xylob the Destroyer]

so the lawyer could send you another bill addressed to 'crybaby loser'?

[mbellot]

She will probably get free cable for life.

Actually I believe Comcast offered her two months free.

Seriously.

[dphirschler]

She should sell her bill statement to Golden Palace online casino.


Darryl

[FulciLives]

so the lawyer could send you another bill addressed to 'crybaby loser'?

LOL

[ROF]

so the lawyer could send you another bill addressed to 'crybaby loser'?

I highly doubt a lawyer would do that. The lawyer could then be sued for harrassment, which I'm quite sure she could sue the cable company under aggravated harrassment. It doesn't matter that you think she's a crybaby, a loser, or whatever. It also does not matter what she said to the cable company that started this all(if any), the fact remains this is unprofessional behavior and I'm quite sure she would win any litigation.

[Xylob the Destroyer]

boo hoo
I doubt she would win.
as stated in another post on this thread, most judges have enough common sense to see this for what it is -- BULLSHIT.
the case would be thrown out
I can call you or her( or anybody else for that matter) names all day and not have to worry about legal retaliation.
As an adult, you have the option to prove that you are the bigger person and simply ignore the childish behavior of that horrible, horrible, big meanie name-caller.

good luck finding a lawyer (that's LAWYER, not ambulance chaser) that would even waster their time taking a case like this.

[ZAPPER]

Most of the time it seems that you do get the run around or "automated dial 2" service nowadays. The "on hold" time is in my opinoin rude enough to warrent dropping you service provider of whatever type. I would rather leave my number and hear that I was number 1234 on the list, and that 3 operators are returning calls in the order that they came in. Most of my service calls go fairly well once I finally do get to speak to a real person but if I have a problem that requires anything more than signing up for some kind of service, I accept that it may take getting bounced around by the morons for awhile until a working mind actually picks up the phone.

If the lady actually has a printed document with the insult on it, I would venture to say that a court would rule in her favor. But again what of it? The cable company offered up an apoligie and maybe two heads and some extra service. What does she expect?

Now if I got that bill, there would be the smear campain of the decade. They would have to change their name to stay in bussiness. Maybe even changer it to"Zappers cable Co"

[Xylob the Destroyer]

...
Now if I got that bill, there would be the smear campain of the decade. They would have to change their name to stay in bussiness. Maybe even changer it to"Zappers cable Co"

EXACTLY!!
the best revenge is ******* REVENGE!
everybody's such a litigious baby these days -- "Ooh ooh, you hurt my feelings. I'm gonna SUE YOU!"

to hell with that
grow some balls and **** 'em over!

[stiltman]

Yep, I would make it really hurt their bottom line...

I would keep it in the news as much as possible...

Vigils are great for that. Get a bunch of friends and have tee shirts made.... Damn why doesn't this crap happen to me?

[jackal70058]

Once again...



Suck it up, people.

[stiltman]

Once again...



Suck it up, people.

That doesn't get you the money and that doesn't get the company hauled out on to the carpet...... You might as well just bend over, if you think like that

[jackal70058]

Once again...



Suck it up, people.

That doesn't get you the money and that doesn't get the company hauled out on to the carpet...... You might as well just bend over, if you think like that

Money for what? There has no property damage. There has no injury.
This is money for whining. Just like kids.

[ViRaL1]

Not to say that you SHOULD do / say whatever you want to the support people on the phone, but as a consumer, I'm not PAYING to be professional. As an employee of a company that I'm PAYING money for a service, I DO expect a greater degree of professionalism. As far as do unto others goes, I believe in treating MY customers as I expect to be treated as A customer. But working in a small business, I wouldn't expect to be around very long sending my clientele bills addressed to "bitch dog". I have come across my share of rude customers in my years of employment, but if I was dumb enough to put something like that on a bill and send it through the mail, I'd fully expect to be fired and sued (if I was far enough away from the customer that a beating was out of the question).

Money for what? There has no property damage. There has no injury.
This is money for whining. Just like kids.

If you believe this, try working in a corporate environment and calling your nearest female coworker a "filthy c$%#s*^@ing whore" and see how much money changes hands.