I wanted to convert DVD to VCD. They have a convert utility but everytime I run it I get a error "VPACK has caused an error in MP2DEC.DLL. VPACK will now close. Try restarting.

At this point the computer has to be unplugged to be restarted. cntr alt delete doesn't work. Roxio does not even have a support section on there web site for this product.

I was wondering if anyone else has had any experience with this product?

Peter