Need help researching an online store

[The village idiot]

I'm looking for info on the store http://www.printergalaxy.com I checked for buyer ratings at a few of the usual spots, but nothing is listed. There is a rather expensive piece of hardware that I need to buy, and I want to make sure I don't get screwed. They are about $30 lower than CDW for the same item, and about $80 less than B&H photo, and they offer free shipping on that item. I even searched what little google could find on them, to see if anyone was mad enough to make a web site, or at least post about them inside some kind of page, nothing bad, and nothing good. Any help would be welcome.

[tito13kfm]

did you try searching for their parent company TechnologyGalaxy..
or some of the other sites, monitorgalaxy.. cablegalaxy memorygalaxy..

anyways the site looks professional enough, but there is no 800 number to talk to a live human being.

You may want to fire off an email to their tech support to see how long it takes for them to respond.

[BJ_M]

only one complaint in 3 years to the BBB which was resolved ..


these are all the same company located @
7065 West Ann Road Suite 130-421
Las Vegas, Nevada 89130




<option value="http://www.cablegalaxy.com">CableGalaxy.com
<option value="http://www.monitorgalaxy.com">MemoryGalaxy.com
<option value="http://www.monitorgalaxy.com">MonitorGalaxy.com
<option value="http://www.photographygalaxy.com">Photographygalaxy.com
<option value="http://www.printergalaxy.com">PrinterGalaxy.com
<option value="http://www.projectorgalaxy.com">ProjectorGalaxy.com
<option value="http://www.scannergalaxy.com">ScannerGalaxy.com
<option value="http://www.scannergalaxy.com">StorageGalaxy.com
Copyright 2004 Technology Galaxy

BBB Reliability Report

Tekgalaxy.com
7065 W. Ann Rd. #130-421
Las Vegas, NV 89130


General Information

Type of Entity: Other
Principal : Owner/Manager
Phone Number: (702) 655-4072
Type-of-Business Classification: Computer - Service & Repair


Customer Experience

Based on a Bureau investigation of this company, we have been unable to ascertain that the firm has a valid business license. IF A CONSUMER DOES BUSINESS WITH AN UNLICENSED FIRM, THEY DO SO AT THEIR OWN RISK. The Bureau has processed one customer complaint on this company within the last three years or since its inception of business, whichever is less. The company has responded to the complaint.


Report as of 01/07/2004
Copyright 2004 Better Business Bureau of Southern Nevada, Inc.

[The village idiot]

I looked for tekgalaxy, didn't find anything for that one either. Thanks for the help.

[Roundabout]

Village,

I thought this address was familiar - no wonder. I used to go to this address when I lived in Las Vegas, it was near my house! It's a Mail Boxes Etc store in the Albertson's shopping center at Ann Road and the 95 Freeway. So obviously the company you are dealing with has no real physical address, just a mail drop. Beware. It's easy for anyone to open a PO box there and disappear. Very little documents are required to open up a PO box account.
If you use them, make sure to use a credit card that you can reverse the charges if they don't ship the product to you, for your own protection.
See below I took from a business listing of shipping cos. in Vegas:

[lordsmurf]

I've bought stuff from small places online. It's about 50-50 whether you'll get screwed.

[The village idiot]

Mailboxes etc. Hmmmmm...... Guess I'll buy it from CDW, at least I know that they truly exist. Better to spend an extra $25 and get the item than waste $825 on something that may never arrive. Thanks again.

[maestro5050]

A quick DNS look up on their website shows the same information:

Registrant:
Technology Galaxy
7065 West Ann Road
Suite 130-421
Las Vegas, Nevada 89130
United States

Registered through: GoDaddy.com
Domain Name: PRINTERGALAXY.COM
Created on: 19-Jan-02
Expires on: 19-Jan-05
Last Updated on: 10-Dec-03

Administrative Contact:
Bewley, Paul webmaster@tekgalaxy.com
Technology Galaxy
7065 West Ann Road
Suite 130-421
Las Vegas, Nevada 89130
United States
(702) 655-4072 Fax --
Technical Contact:
Bewley, Paul webmaster@tekgalaxy.com
Technology Galaxy
7065 West Ann Road
Suite 130-421
Las Vegas, Nevada 89130
United States
(702) 655-4072 Fax --

Domain servers in listed order:
NS3.MXPO.COM
NS4.MXPO.COM


At least it gives you a name, but that's about the only variable. I'd stick with CDW since there is no information readily available for this company.

[shoozleboy]

Just think of that extra $25 as an insurance policy from CDW that you will get your item.......

(besides, the company I work for sells CDW most of their inventory! So you'll be helping to keep me employed! )

[The village idiot]

Just think of that extra $25 as an insurance policy from CDW that you will get your item.......

(besides, the company I work for sells CDW most of their inventory! So you'll be helping to keep me employed! )

So maybe I could buy it from your company? Actually, I'm pretty sure you won't supply it. It is a special order item and should come directly from Epson. http://www.epson.com/cgi-bin/Store/ProductQuickSpec.jsp?BV_UseBVCookie=yes&oid=8361&category= Most likely just an Xrite DTP-22 with a custom ID so that the software knows it is allowed to work. This for use with a Fiery RS-5100 RIP server, among other products. It might have to wait a while again, I suddenly need to do some exhaust work on my car.

[jeex]

i think the company is fake.. i tried ordering a monitor from monitor galaxy and i added th $7000 sony plasma monitor to my cart, put in a buncha fake info, and then i put in a semi-realish, yet fake cc#.. when i tried to submit it came up with a popup window instantly saying "please enter a correct credit card number".. no processing, nothing.. i'm guessing they're just harvesting info through these sites..

they also accept "wire transfers"... maybe is al-queda!!??

someone notify tom ridge, and tell bush to stop watching ppv porn