reports of problems with DRU-510a - flashing LED, and errors

[logopro]

Has anyone reported strange LED flashing and general failure of their SONY DRU-510a models ?

I don't know if this problem was because of fireware 1.0a or 1.0b ( something I didn't know existed ) but I am hopeful that version 1.0c has fixed any of the problems.

Can anyone give us any info, comments on this,

much appreciated in advance.

Mark.

[PaulDiston]

There has been a number of threads regarding this problem with the sony 510. I have had the same problem. I don;t know whether or not is was a firmware issue or not because I did not check the firmware of my broken drive before hand. The problem I think is to do with the mechanics of the drive. The eject button of the drive did not function so that suggests that kind of problem. I have been unable to find any sources of information regarding this problem from sony. It is a bit of a situation. I have a new drive with firmware 1.0c and i hope the problem doesn't happen again.

[bludog]

I just posted in the other thread on this problem, I'll copy it to here.
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Well I recieved an email from the Sony support guys (see below)
The link goes to the 1.0c firmware upgrade, so if anyone else gets the problem it would probably be worth doing the upgrade and seeing if it gets rid of the fault before sending the drive back.

Post it up here if it works and I'll pass it on to Sony.




Hi Glen, please refer to the link below in regards to their DRU 510 drive.

We also need their feedback to wether the firmware has fixed the problem. Please let me know the feedback from the customer's.

Also make sure they don't have anything running in the background and make sure screen saver is off and no programs running. Please update the case and let me know the outcome. Thanks.





http://sony.storagesupport.com/dvdrw/dru510adwn.htm#dwns

[Yirkin]

I went from firmware 1.0a to 1.0c and have never had a problem with my 510a. Maybe it was an issue with 1.0b? I didn't even know there was a 1.0b so I never used it.


Howard

[midimidi]

same as Howard - never had a problem with the drive, and went straight from a-c. maybe this is a b-only problem, since everytime i've read about this problem, it was with a b-revision...

I went from firmware 1.0a to 1.0c and have never had a problem with my 510a. Maybe it was an issue with 1.0b? I didn't even know there was a 1.0b so I never used it.
Howard

[Dick White]

I just checked my firmware level and it's 1.0a. I've only burned a few DVDs, but so far no problems. Any reason why I should upgrade the firmware? I tend to not fix things that aren't broken.

[Yirkin]

1.0c is supposed to improve reading and writing performance and reliability. I did not have any problems with 1.0a but still upgraded because I like to stay current.

[Robust]

Hi i have have just recently gotten the DRU 510A its only about 5 weeks old, and when i was burning something my whole computer started to freeze and then i had to restart my comp manually.....after my comp started up my burner is stucking in a burning mode where the light is blinking and the open close button doesnt work.....i tried to update the firmware but it doesnt find the dirve to update.....and in the device manager registers the drive as SONY BOOT DRU 510A........i have uninstalled the drive through the device maneger and i have uninstalled the secondary ide cable and let it find it on boot and none of those worked......does anyone know anything i could do to get it to work or do i have to send it for repairs????

[Sifaga]

I have had my 510A for about 3 months now.

After 10 days the same thing happened to me. had an error when i was burning and the disk became stuck in there. tried everything still stuck.

did that poke a paper clip in the hole on the front panel to get the disk out but drive was still stuck, light staying on.

took it back and they replaced it (10mins in the shop very happy with that)

havnt had a problem since, still on 1.0b firmware.

[Robust]

yeah i called sony and they were like you gotta ship it to San Jose Calif......i was like wtf
why should i have to ship it all the way out there....anyway i am gonna go to CompUSA and ask them to fix it i dont feel like shipping it out to california.

[Robust]

once i get it fixed i think i am gonna upgrade it to the new firmware

[Sifaga]

Thats why i was so happy when they replaced mine

i went in early sat morning expecting to hang around all day, he took it out back then 5 mins later came out with it, i thought he was gonna ask me what i did to it and that they have to ship it off.

but he said he replaced it.

in and out of the store in 10 mins