No Sound once on DVD

[HLT]

Ok Ill try to summarize this. If you need more information just ask and I'll provide it:

1. I exported a project from Premier 6.0 using a plugin called "Video Server" for Premier.

2. I encoded the file using TMPGEnc 2.5 as suggested by another forum. Settings were DVD NTSC. CBR 8000kpbs 55min/4.76GB. MPEG-2 file with MP2 audio. Mentions something about "If audio is converted to PCM with authoring software, you can fit such and such number of mins on a standard DVD disc".

3. I tested the file thoroughly on my computer and in Ulead DVD Workshop and it had both sound and video perfectly.

When I burned it to a DVD and played it on my DVD player, all I got was video. No sound.

I'm at my wits end with this, as I've been trying to finish this project for nearly 6 weeks, and the encoding/burning part has been 50 times more difficult than putting the thing together in the first place.

Why would the sound and video be fine in ULEAD but there be zero sound on the disc?

Thanks

[Dubber]

That's prolly your DVD set top, see if it's setup for PCM Down Conversion or not, DD - bitstream? DTS - ?
You still may have audio on it's digital out.

[HLT]

Hi, could you provide steps on how I do what you've suggested? I don't understand.

Thanks.

[rghogue]

Hi. I had this problem with one of my attempts at creating a DVD. When I used the MPEG audio option in TMPGEnc (instead of PCM audio), I couldn't hear the audio when played back on my DVD player. I discovered the problem was that I was listening to the digital output. When I switched to the analog channel on my receiver, the audio was there. I don't know if that's your situation or not.

[HLT]

Possibly. Not sure I like the idea that I would have to change *anything* on my DVD player to hear the sound though. That is unreasonable.

If I play a DVD from the store and see video and hear sound, the same should happen when I put this burned DVD in there. No modifications to the DVD player should be necessary.

There must be something im doing wrong in ULEAD or in the encoding process.

Please help.

[FOO]

"3. I tested the file thoroughly on my computer and in Ulead DVD Workshop and it had both sound and video perfectly."

What file ? The MPEG2 file ? Not good enough
Have you tested the AUTHORED files ?

You need to Author the MPEG2 file into a VIDEO_TS file set
and test that with a player like WIN DVD.

Is the audio at the legal sample rate ? 48000 ?

Note that MP2 is not strictly DVD legal, but I've never heard of a player
that won't play it.

[HLT]

"3. I tested the file thoroughly on my computer and in Ulead DVD Workshop and it had both sound and video perfectly."

What file ? The MPEG2 file ? Not good enough
Have you tested the AUTHORED files ?

Keep in mind, im a total novice. Nobody told me I needed to do anything other than encode the file, open up ULEAD, start a new project, and burn it to a disc. it says nothing in ULEAD about having to author the MPEG file to a VIDEO_TS file.

I realize that just because it works on a computer in MPEG form doesn't mean it will work on a DVD player, but lets say I do what you suggest and there is no sound. I still don't know why. Any ideas?

Is the audio at the legal sample rate ? 48000 ?

How do I determine this?

Thanks for the help!

[FOO]

Author the video. You should then
have a (VIDEO_TS) folder with several files in it.
That is what goes on the DVD.
Just do it. It will have audio, trust me. I never lie

[HLT]

It created a VIDEO_TS and an AUDIO_TS directory. The AUDIO_TS directory is completely empty, while the VIDEO_TS directory has the following files in it:

VIDEO_TS.BUP
VIDEO_TS.IFO
VTS_01_0.BUP
VTS_01_0.IFO
VTS_01_1.VOB

I don't have WinDVD. Any idea why no audio files at all?

HLT

[Dubber]

That's fine not to have any files in AUDIO_TS folder, most DVDs don't, actually I didn't come across any that have anything in there yet.

Do you feed the video/audio signal from your DVD player to TV through a reciever? What sort of cables? My Yamaha has 'Auto' setting for the signal, so, depending on it, it may get tha audio thru analog or digital input, thou I don't have digi cable and listen to thru analog only.

Pull out your DVD player's manual and read what audio options you have, play with them.

[HLT]

Im planning on mailing a bunch of home movie DVD's to family and friends, who are going to want to just put the thing in their player and play it.

Myself and most of them (coincidence actually) feed sound from a Sony DVD player to a Sony tuner using a purple Monster Cable. I believe its intended to be digital because it is intended for being able to do Dolby Digital 5.1 sound.

Most movies I get from Blockbuster make use of that, and all of them work on this DVD player without modification necessary. But this DVD I've made doesn't. What do all my friends and family do when they get the disc?

Is the premise here that DVD's made by the average joe can't do digital sound and any DVD player its played on must be custom modified? Yikes.

HLT

[FOO]

Stay calm. The audio is in the VOB files.

Look in Tools for a free player. Zoom Player ?

This is so you can check your files before you waste a DVD.

[wulf109]

MP2 sound is not part of the DVD specs and while most DVD players will support it there are many DVD players that won't. Look at the comatabliity list to the right.

[HLT]

Im calm just frustrated that im still getting somewhat conflicting messages here. A few are quite confident this wont work as long as my DVD player is set to digital, which is something I've never heard of before. Others aren't quite sold on that.

If it means anything, my DVD player is a 5 disc changer thats only a year old.

Also - using a rewriteable DVD. one person mentioned to me that this is why it's not working. A new possible twist.

Just kind of confused why everyone's not sure what's wrong. Maybe this is a new hobby with lots of uncertainties still.

Wonder who the next billionaire is going to be, who puts out a full capturing and authoring tool that works consistently... is going to be. Seems there's a market for it More like a screaming need.

HLT

[FOO]

The conflicting messages are because everyone is crazy but me.

I know for a fact that there are Commercial DVDs without DTS digital
sound on them. You can probably play those.
I also know for a fact that most people do not have digital inputs on
the TV or the stereo.
Also ALL players have analog audio outputs.

So what you have is a situation where you THINK AC3 analog audio plays,
and MP2 analog does not play in your settop player.

. However you still have not played your DVD files on your
computer with a software player to verify they have audio.
This would prove whether or not the player can do MP2 audio
You can also play the actual DVD you made in your computer.

You are frustrated because of other people's ignorance ?

That can be fixed by becoming an expert and ignoring everbody

[HLT]

Okay I played the VOB file in Zoom player and it had sound.

I know for a fact that there are Commercial DVDs without DTS digital sound on them. You can probably play those.

Exactly. Not only can I play these, but I can play ones with digital. I can also play audio CD's on this player. I can play any type of DVD from any source, be it Blockbuster, Amazon.com, Barnes & Noble... you name it, without having to change anything on my DVD player at all. I have never had any problems with sound coming out of my DVD player, until now.

This eliminates any chance that this is a DVD Player setting problem.

But the fact that there is sound via the VOB file implies there is a problem.

Now my question is - for those of you who are experts with ULEAD. There MUST BE some settings in this program that might be set wrong. Nobody has suggested that I verify all the many possible settings during encoding or authoring in this thread yet at all. Why? Isn't it possible something went wrong there? Maybe not - if the VOB is playing sound.

I also tried taking the Premier Project and just exporting it to an AVI file, then using the AVI file in ULEAD to convert and burn to the Disc. Completely skipped the TMPGEnc. Still no sound on DVD player.

Using a DVD+RW disc. Is the rewriteable factor an issue possibly?

HLT

[FOO]

The evidence increases that your player can't play
Mpeg1 layer 2 audio. Simple as that. Change the MP2 to AC3 or PCM

I think there are NO commercial DVDs with MP2 audio.

[HLT]

This is my player:

http://www.crutchfield.com/cgi-bin/S-17IjINyisRR/ProdView.asp?a=&s=0&cc=01&g=54500&id=...o&i=158DVPC660

There is a ton of information on that page that will probably resolve this issue ... none of which I understand, so Ill let you take a look

More Specs:

http://www.crutchfield.com/cgi-bin/S-17IjINyisRR/ProdView.asp?a=&s=0&cc=01&g=54500&id=...s&i=158DVPC660

If this thing can't play it, and cost me $300 less than a year ago, nobody in my entire family or anyone I know is going to be able to play it on their hokey 2+ year old DVD players.

"Note: When a 96kHz/24bit disc is played, the digital signal is converted to analog with full resolution by the built-in D/A converter and output from the stereo analog audio outputs. The digital outputs will not provide a full resolution 96kHz/24bit output; when a 96kHz/24bit disc is played, the player converts the sampling rate to 48kHz and outputs a 48kHz/24bit digital signal."

[wulf109]

Sony is your problem. Sony as a "name brand" will adhere rigidly to published specs for it's firmware,since mpeg audio is not part of the DVD spec it's no surprise that it will not recognize mpeg audio.
Buy cheap Daewoo or Cyberhome,they will suppport mpeg audio.

[FOO]

I'm not willing to analyze the specs.
That's work.
You are not doomed. Go change the audio to PCM or AC3

[HLT]

Sony is your problem. Sony as a "name brand" will adhere rigidly to published specs for it's firmware,since mpeg audio is not part of the DVD spec it's no surprise that it will not recognize mpeg audio.
Buy cheap Daewoo or Cyberhome,they will suppport mpeg audio.

The problem here is not my player. Its the fact that this DVD doesn't just play on my player. Why? Because these DVD's are going out to a BUNCH of people, many of which have Sony DVD players, and they will need to just put the DVD in and play it.

They wont want to customize anything, sell, return, trade in, swap, etc just to see these home movies. Its absurd that they would have to do this. I can customize the hell out of my DVD player but what good is it if others can't just put it in and play it?

Maybe this technology is just too new still. I should just mail them a bunch of VHS tapes that work on every player. Damn....

HLT

[HLT]

I'm not willing to analyze the specs. That's work.
You are not doomed. Go change the audio to PCM or AC3

Man Cmon! Shit. I finally have all the info you need to tell me if my player wont work and u wont go look? Fine... here is the information. (PS.. thanks for your help).

AUDIO RELATED INFORMATION ON THIS PLAYER

This unit can play the following discs:

5" single sided 1 layer or 2 layer Dolby Digital and DTS DVDs (NTSC, regional code 1)
5" double sided 1 layer or 2 layer Dolby Digital and DTS DVDs (NTSC, regional code 1)
3" single or double sided, 1 or 2 layer Dolby Digital and DTS DVDs (NTSC, regional code 1)
5" or 3" audio CD
5" or 3" Video CD Version 1.1 discs (without PBC functions) and Version 2.0 discs (with PBC interactive functions)
Note: The manual states that this unit CANNOT play CD-Rs, CD-RWs, CD-ROMs or Photo CDs. However, the unit we tested was able to play a CD-RW disc. The unit gives you a NO DISC message when you attempt to play a CD-R, CD-ROM or Photo CD.

Frequency Response:

DVD (PCM96kHz): 2 Hz to 44 kHz +/-1dB
DVD (PCM48kHz): 2 Hz to 22 kHz +/-0.5dB
CD: 2 Hz to 20 kHz +/-0.5 dB

Digital Cinema Sound:

This unit is equipped with DSP capabilities to enhance the listening experience. You may select "Off", "VES TV", "VES A", "VES B", or "Virtual Semi Multi Dimension":

Off: Outputs all channels recorded on the disc being played.
VES TV (Virtual Enhanced Surround TV): Uses 3D sound imaging to create virtual rear speakers from the TV speakers without actually having rear speakers; the "virtual" rear speaker sound appears to come from the sides and rear corners.
VES A (Virtual Enhanced Surround A): Uses 3D sound imaging to create virtual rear speakers from the front speakers without actually having rear speakers; the "virtual" rear speaker sound appears to come from the sides and rear corners.
VES B (Virtual Enhanced Surround B): Uses 3D sound imaging to create virtual rear surround sound from the front speakers without actually having rear speakers; the "virtual" rear speaker sound appears to come from the rear.
Virtual Semi Multi Dimension: Uses 3D sound imaging to create virtual rear surround sound from the front speakers without actually having rear speakers; the "virtual" rear speaker sound appears to come from the rear. This mode creates 5 sets of virtual speakers surrounding the listener at a 30 degree angle of elevation.

Track Selection:

This allows you to set up the unit to automatically select the audio track with the highest number of channels on DVDs containing multiple audio formats. For instance, when the track selection feature has been set to AUTO and you play a disc that has a 2-channel PCM audio track and a 5.1 channel Dolby Digital audio track, the unit will automatically select the Dolby Digital track.

96kHz/24-bit audio D/A converter:

For 96kHz PCM audio DVDs. When playing a 96kHz/24-bit audio DVD, the unit's frequency response is rated at 2Hz-44kHz +/- 1.0dB.

Note: When a 96kHz/24bit disc is played, the digital signal is converted to analog with full resolution by the built-in D/A converter and output from the stereo analog audio outputs. The digital outputs will not provide a full resolution 96kHz/24bit output; when a 96kHz/24bit disc is played, the player converts the sampling rate to 48kHz and outputs a 48kHz/24bit digital signal.

Audio Setup:

Audio Attenuation: Selects OFF or ON (lowers analog output level for matching to other audio equipment).
Audio Dynamic Range Control: Selects Off or On (compresses sound for night listening)
Downmix: Switches the mixing down methods for DVDs with Dolby Digital or DTS audio. May be set to "Dolby Surround" (when unit is connected to a Dolby Pro Logic receiver) or "Normal" (when used with a two-channel, non-Pro Logic, stereo)
Digital Out: May be set to ON or OFF. When set to ON, the Dolby Digital and DTS settings (see below) can be made.
Dolby Digital: Determines the type of signal output by the digital outputs when a Dolby Digital encoded disc is being played. May be set to "D-PCM" (downmix PCM) or "Dolby Digital". When "D-PCM" is selected, the digital outputs provide a two-channel stereo PCM digital signal. When "Dolby Digital" is selected, the digital outputs will pass Dolby Digital signals without down mixing.
DTS: Selects the DTS signals to be output via the digital outputs. May be set to On or Off.

[HLT]

Go change the audio to PCM or AC3

I love how you make it sound so easy How exactly do i just "go and change the audio" to PCM? AC3??

Thanks.

[GordRocks]

This is a learning experience for all of us. The guys who are replying to your plea for help have all been where you are now. I'm new to this myself and have a long way to go. Relax!! You'll have to do a lot of work to get where you want to go. We're all here to help each other and no one person has all the answers.

To change the audio you can use BeSweet. It's freeware and a great program but here's where the work starts; you'll have to take a little time to learn how to use it just like you do with any software. Download it from

http://dspguru.doom9.net/

Click on the Stable tab and click on BeSweet v1.4 to download it.
Also be sure to download the GUI to make it a lot easier to use.

The Guides tab will take you to some... well, you know.

Also, try here for some more:

https://www.videohelp.com/guides?tools=92&madeby=&formatconversionselect=&osselect=&howt...or+List+Guides

.....Gord

[HLT]

Thanks Gord.

There really should be some standardization in all of this though. Probably isn't any because its a new concept that the average Joe is making DVD's ... and probably will be some in the next 6 months, but for now...

HLT

[FOO]

If your DVD isn't full you could put PCM on it (wav)
Its easier
open video with Vdub and File->save wav
then multiplex the MPEG and the WAV with TMPGenc or
feed them separately to the authoring program.

[HLT]

I figured out the problem.

Spent a half hour going through my manual. Found nothing.

Ended up at the troubleshooting section (info there is usually too vague to even bother looking in those things).

Found the following:

Problem: There is no Sound.

You selected VES mode other than "OFF" in the Control Menu display when you connected the component via the DIGITAL OUT OPTICAL or COAXIAL connector. Set "VES" to "OFF" in the Control Menu Display.

Settng VES to off made the sound work.

Setting VES to off means that the player ONLY puts out 2 channel stereo sound. Apparently if its set to anything else, you'll get nice, 5 channel sound, but you'll get NO SOUND if the disc isn't putting 5 channel sound out. Now in order to watch my movies that I make, I have to turn off my normal 5 channel sound. That seems kinda crappy don't u think?

Question:

From the Manual: "OFF - outputs 2 channel signals for stereo sound. 5-channel signals for Dolby Digital sound of a DVD are mixed down to 2-channels."

Is there any way to produce a 5 channel sound on these DVD's we make? If everyone I send these to is going to have to manually go in and turn off all their surround sound systems just to watch them, we gotta problem.

HLT