sound is ok..... all this happend after flashing the player with a wrong firmware!!!!... after bout 10 tries... i got it downgraded with the right one...now while the player wouldn't work at all i thought it would help to reset the NVRAM..succes... but it didn't help at all... in the secret service menu it said that the flash was ok???... yeah right! lol.........so i'm missing the picture..... CAN SOMBODY HELP???????????