Increasing compatibility of authored Blu-ray discs?

[jrodefeld]

I author custom Blu-ray discs that I sell online. I use Adobe Encore CS6 mostly.

The problem I'm having is that some people have trouble playing their discs on some Blu-ray players. Most players play my discs fine, but far more than I'd like report problems playing the discs. Older PS3s seem to have more problems but other players tend to not play my discs very well.

I just have a PS4 which has played all my discs fine, so I can't really test them all out on different players.

Is there any way to increase the compatibility of my authored Blu-rays? I don't know if there are settings or methods of burning my discs that will increase compatibility or reduce the incidents of problems that my customers sometimes report?

Any help would be really appreciated.

[october262]

What brand of blank discs do use ??
Also note that some bluray players like Xbox one
Won't even read burn't discs.

[johns0]

If you have a lot of customers do a master copy and get your discs pressed,only way to get more compatibility with players.

[smrpix]

If you have a lot of customers do a master copy and get your discs pressed,only way to get more compatibility with players.

+1

[turk690]

I just have a PS4 which has played all my discs fine, so I can't really test them all out on different players...

You should have a number of players old, new, cheap, and expensive to test them. What other way is there? Since about 2008 I have invested in quite a few blu-ray players (Sony BDSP360, PS3, Panasonic BDP65, Seiki 660, LG BDH5100, Samsung BD-J4500R (bought just yesterday), among others). Any blu-ray disc I author should play in all of the players I have without hiccups before I fork them over to the recipient. I use Encore CS5 (5.0.3) which has its own quirky attributes, but I find that the chances an authored blu-ray disc on BD-R plays as expected increase when authoring is kept simple (few title sets (only 1 if possible, with a single AC3 sound track), still picture menus, no pop-up menus, closed GOP MPEG4 streams (easily made with x264 as frameserved with debugmode from Premiere using settings taken from http://www.x264bluray.com/), top quality Verbatim non-LTH BD-Rs (if you can get them)). The only player I came across that would not play BD-R at all was a portable RCA-branded, with its own clam-shell LCD. While the thought of presenting professionally pressed blu-ray discs is nice, they may want you to order at least 1000 copies or so before committing to pressing them.