VideoHelp Forum




+ Reply to Thread
Results 1 to 6 of 6
  1. Member wwaag's Avatar
    Join Date
    Jan 2002
    Location
    Olympic Peninsula, US
    Search Comp PM
    This morning, auto login stoped working in FF 3.05. I now have to enter user names/passwords either manually or from Roboform for forums like Vidhelp. Under Security "Remember Passwords" is checked and the list of "saved passwords" is correct. Any ideas? Thanks.

    wwaag
    Quote Quote  
  2. install/remove any add-ons? do you have "always clear my private data when closing firefox" checked, that would clear username cookies?.
    Quote Quote  
  3. Member wwaag's Avatar
    Join Date
    Jan 2002
    Location
    Olympic Peninsula, US
    Search Comp PM
    "always clear my private data when closing firefox" is not checked. No add-ons were installed or removed yesterday. Regardless, I disabled them and the result is still the same. Thanks.
    Quote Quote  
  4. Member Frank-0-Video's Avatar
    Join Date
    Jan 2009
    Location
    Alabama - United States
    Search Comp PM
    Greetings ....

    I had this same problem in a earlier Firefox 3.0+ version. The solution to it is on the order of radical, but it will work. It is not the "remembered passwords" feature you should be dealing with. It is your Firefox cookies file.

    Firefox 3.0+ stores cookies in a file called cookies.sqlite. These cookies include password/log-in info from sites that supply such - like VideoHelp.

    What has likely happened is that your cookies file is corrupt. Using Firefox's "Delete Cookies" to clear out cookie info won't be enough, because the cookies.sqlite file itself is still there and so are the problems. You must delete the entire file. Don't worry - Firefox will create a new version the next time you start up the browser.

    To delete the cookie.sqlite file, first exit completely out of Firefox, then go to Windows Explorer. Place the following text into the Address Bar ..

    C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles

    You should then see an oddly named folder with .default as the extension name (if not, tell Explorer to show extension names).

    Now, click-on this folder and look for the file cookies.sqlite, then delete it.

    Suggestion - Before deleting the cookies file, write down the username and password info used at each site requiring them. Then after you delete the cookies file, re-enter Firefox, go to all the sites where you put in log-in info and re-enter all such info.

    After this, exit out of Firefox, then go back to Windows Explorer and re-visit the folder where cookies.sqlite is and copy it to a different folder.

    Now, if you should start having log-in problems again, just copy over the back-up file which will write over the current cookies.sqlite file. If you have joined new sites with log-in requirements since, then save such info accordingly and backup the cookies.sqlite file again.

    Incidently, on my Firefox set-up the "Remembered Passwords" feature is turned off, and yet I still am able to auto log-on to sites like VideoHelp every time. Also, as I said earlier, this problem occured in an earlier Firefox 3.0+ version. I have not experienced it since I started using FFox-3.05.

    Thanx-A-Lot, Frank-0-Video
    Quote Quote  
  5. Member wwaag's Avatar
    Join Date
    Jan 2002
    Location
    Olympic Peninsula, US
    Search Comp PM
    Frank-0-Video,

    Thanks so much for the detailed reply. You were right. Deleted the file, restarted, added passwords and now it's back to working as usual. Again thanks.

    wwaag
    Quote Quote  
  6. Member Frank-0-Video's Avatar
    Join Date
    Jan 2009
    Location
    Alabama - United States
    Search Comp PM
    Greetings ...

    Glad I could help. Hope everything is smooth sailing from now on.

    Thanx-A-Lot, Frank-0-Video
    Quote Quote  



Similar Threads

Visit our sponsor! Try DVDFab and backup Blu-rays!