I apologize if this is in the wrong forum, but I wanted to give a warning to those thinking of purchasing this seemingly excellent software.

Not only do they rarely respond to support tickets, they do not have answers for my questions about why their Olympic 08 edition won't capture Olympic Streaming video.

I've repeatedly asked for a refund (under their guidelines) with no response.

To answer a possible question, yes, the trial software worked but because of limited time capture, I couldn't test it on the longer videos which I wanted to capture.

They also have a new edition (fix?) with no offer to upgrade to me. (Purchase was in late August)

I hope this saves someone the money.