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  1. Member
    Join Date
    Feb 2004
    Location
    Land of Sand
    Search Comp PM
    www.vcdquality.com

    Anyone know why this seems to be in "failure mode"??? Any ideas when it will return???
    Hey Mr. Taggert...ya want some beans?
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  2. I'm a MEGA Super Moderator Baldrick's Avatar
    Join Date
    Aug 2000
    Location
    Sweden
    Search Comp PM
    I guess it's because of theplanet / ev1servers explosion.

    On Saturday, May 31st at 4:55pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost.

    We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department.

    As a result ServerCommand is currently not available and we are working to bring it back online as quickly as possible. In the meantime, please call support 866.325.0045 for any issues. Additional support technicians are on staff to help. Status updates will be made available via the phone system as well on our forums at http://forums.theplanet.com/index.php?showtopic=90185

    We are sorry for the incident and sincerely apologize for the impact.

    vcdquality has also been updated with
    The datacenter VCDQ uses for its servers experianced a major power failure. Click HERE for more details. -X69
    now.
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