A Warning About OS-Mediatrade Europe/Germany

[hech54]

I just thought I would post a "heads-up" about this new company I found. The Taiyo Yuden media that they sell IS authentic.....their prices ARE pretty good in my opinion....but I do have an unresolved problem with them that I feel needs addressed.
I chose OS-Mediatrade because they accept COD orders(collect on delivery) because I had Christmas cash in my pocket. They charge extra for it....but they also charge extra for Paypal
so what the heck.....6 of one...half-dozen of the other right?
Anyway....as you can see by my receipt(sent to me via e-mail AND attached to the package) that my total INCLUDING COD charges is €62.58. However when the package arrived I was charged €64.58 for some unknown reason. I sent two emails to this company....the first reply was that the two dollars was for basically....COD charges by DHL. I replied to that e-mail asking why the COD charge of €4.18 was already paid for according to the receipt.
They have not yet replied....and that was over a week ago.
So there you have it....there is my warning.
Sure it's only €2 but that is a pretty shitty way to handle a first time customer...who
now will probably end up being a last time customer.


Beware of:
http://www.os-mediatrade.com/

[media-tester]

I checked this site, and as I see, you can choose COD (Cash On Delivery) and invoice only for deliveries within Germany.
So if you can choose this payment methods, You have to live in Germany, why you did not read the "Terms of payment" in german.
There is all explained, the 2 EURO is a fee from DHL and not from the shop and of course not for the shop.
I am from Spain but I live in Germany and I have no problems to understand the conditions, because COD is well known in Germany, and everybody knows that DHL takes that fee for withdrawing the payment.
It is your choice to choose this payment method or to choose, for example, EU standard bank transfer with an additional discount of 2%, instead of making this kind of trouble.

[Bjs]

Yes , you have to read the fine print in the detail's ... as to what charge's are implied at the time of the service's being offered .

Not to mention the suspicious nature of media-tester , who became a recent registered member of the site a day behind the post , and this is their first post ... you have to wonder sometime's who is just out and about tracking your butt down these day's ... I dont give a r ... well dont care ... I welcome it .

[hech54]

I checked this site, and as I see, you can choose COD (Cash On Delivery) and invoice only for deliveries within Germany.
So if you can choose this payment methods, You have to live in Germany, why you did not read the "Terms of payment" in german.

Only one problem....I live in Germany and the package was delivered to me here in 38444 Wolfsburg.

[steveryan]

Hech54, I would advise you to look at www.svp.co.uk you can get 100 Verbatim branded TY's shipped to Germany for approx 44 euro's. They accept Paypal and their customer service is second to none. And no, I don't work for them

[hech54]

Bei Bestellung per Nachnahme bis 30kg betragen die Versandkosten 10,08 EUR,
hinzu kommt die an den Paketboten zu zahlende Zustellgebühr von 2,00 EUR.

At order by cash on delivery to 30 kg the transportation costs amount to EUR 10.08, the delivery charge to be paid to the package messenger of EUR 2.00 is added.

the delivery charge to be paid to the package messenger of EUR 2.00 is added. ????

Then the COD charge should have been €6.18 instead of €4.18 as stated....so I can have the correct amount of money ready for the delivery from DHL.

[hech54]

Hech54, I would advise you to look at www.svp.co.uk you can get 100 Verbatim branded TY's shipped to Germany for approx 44 euro's. They accept Paypal and their customer service is second to none. And no, I don't work for them

I've purchased from them in the past and indeed payed via paypal with no extra fees involved....I was specifically looking for unbranded TY media this time and appeared to be less expensive. Next time I'll use www.svp.co.uk(or blank disc shop) instead of these arrogant pricks at OS Mediatrade.
Thanks for the reminder steveryan....