this thing is total crap, support for this product is "none"

i installed this by the book and on first run got the "invalid string" error, dont know what that means i did fresh install after removing it completely, also tried it under safe mode, no luck,..... then i got updated drivers and pathes from website, installed them, no luck, ...(by the way the website drivers dont have pvr software) go figure....(another shot in the nuts)

then i gave windvr a shot and it works with that... so the company makes hardware that is not compliant with their own software but works with 3rd party, whoopdy doooo....

if someone has any suggestions or has banged his head over this thing and got the pvr software working please post.... as i need to use the remote control function on this thing..... that would minimize trips to my laptop while changing channels....

thanx in advanx