DVD burner not recognized by system

[iggystooge]

Hi,

I switched my DVD writer, a Toshiba SD-R5112, from one computer to
another. The burner worked fine with my last computer, which was less
powerful than the new one (it runs XP, with Pentium 4, 1.5 Ghz, and 256
RAM). It works fine to watch DVD's and listen to and burn CD's, but I
can't get software to recognize it as a burning device. I

The BIOS reads something as the primary master with text saying
ST340816A-(PM). Their is no slave. The secondary master is Toshiba
DVD-ROM SD-R5. I assume that the primary is my CD-ROM, although I don't
know, but the secondary is definitely the DVD burner. However, when I
check in "My Computer", it only shows one removable storage drive
(besides the floppy), which is drive D:. Normally I have drive D:
(CD-ROM) and drive E: (DVD burner). But drive D: references the DVD
burner instead of the CD-ROM. I checked the Toshiba site, and it says
that I don't need a particular kind of driver. Is this something to do
with the master/slave, of DMA? I have tried both Nero 6 and 1Click,
which worked fine in the past, but won't recognize the new DVD burner
now. Anyone out there know what I missed? Thanks!

Iggy

[ROF]

try uninstalling and reinstalling nero. This is a common problem with burning software not recognizing changes to the system configurations after the software is installed.

[thevoelk]

If you've recently uninstalled a burning application, search Google for editing the registry keys regarding the Upper Filters and Lower Filters.

Also, if the version of Nero you are using was bundled with a different drive, it probably is locked to that drive or that model line (ex: NEC 3XXX line).

BTW, the ST340816A-(PM) is most likely your hard drive. I think it's Seagate's model of the drive.

[jman98]

I've had problems like this with Nero before. ROF's suggestion is good. Another possibility if you don't have the current Nero release is to simply update it and then it should find the new drive.

[INFRATOM]

make sure the pin setting on the back of your dvd is set correctly. If you have newer computer use cable select (CS) also use 80 ribbon IDE cable. The normal setting is if you have one hard drive to be primary master and your dvd as secondary master.

[iggystooge]

Thanks for all of the replies and suggestions. I fixed it by switching jumpers and uninstalling and reinstalling Nero. Thanks for giving me the confidence that I was on the right track!

Iggy