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  1. 24th Nov 2005 07:18 #1
    dead_indian_walking
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    I have a Dell PC, I want to reformat my PC with my WIndows Xp Home, but is very badly scratched and cannot read off CD, I bought the pc 4 years ago, is it possible to obtain a replacement from Dell or Microsoft? I till have the sales invoice.
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  2. 24th Nov 2005 08:17 #2
    ranchhand
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    If you have deep scratches the disk is a goner; however, you may want to review this link and it may help you...

    http://www.mcgee-flutes.com/scratches.html
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  3. 24th Nov 2005 09:21 #3
    reboot
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    If you can prove that you own it, MS will replace the disk for a nominal charge. (I think it's about $25)
    Cheers, Jim
    My DVDLab Guides
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