I have already upgraded to version 1163 which is the latest version prior to 1086. I am having a problem upgrading to the latest version. When I put the CD in the drive, it reads the disc then displays FILE in on the disply and DATA DISC on the upper left screen but does nothing. This latest firmware upgrade is a different format, the file is an EXE file. I haven't been able to find a solution anywhere. I haven't tried the Gateway support because they don't ever seem to be any help.