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  1. Member rkr1958's Avatar
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    Feb 2002
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    Huntsville, AL, USA
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    I'm come home yesterday and my wife is playing an on-line jigsaw puzzle game on my computer. She couldn't play it on hers because she didn't have the required java support. No big deal ... I download the latest java package from Sun and install it in IE6. I go back to the puzzle website and get an error that states that this page requires Java Virtual Machine in order to view. I notice the java icon is not in her tray. I'm able to open it from IE "Tools" and now it shows up. I go back to the website and get the same error message. I spent about two hours on the web researching this last night. I made sure that MS Java virtual machine was disable and Sun's was enabled. I did this probably 5 or 6 times. I uninstalled and reinstalled Sun's java package ... no help. I went to their site that checks the installation and I go an error.

    Both my wife and I are running zonealarm ... I shut hers down ... still it didn't work.

    I usually can figure these things out but I'm at a loss. Everything works fine on my computer but not on hers. Both computers are behind a router, connected via LAN and are running zonealarm and norton anti-virus. Also, we both are running W2K SP4. I've also update IE on her machine to the lastest.
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  2. Member
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    Oct 2004
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    you may have tried this already, but instead of checking the "enable Sun Java" in internet explorer options...go to Control Panel and there will be a Java Plug-in option. Open this, go to the "browser" tab, and check the "Internet Explorer" box, and hit OK. It may say something about restarting your computer or browser....
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  3. Banned
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    Sep 2004
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    Originally Posted by rkr1958
    I download the latest java package from Sun and install it in IE6.
    Are you referring to Java 2 Standard Edition Runtime Environment 5.0 update 4? That is the latest version and I have had no problems with it on a variety of computers. If you are running Microsofts Virtual Machine, then that is the problem. Microsoft got sued by Sun and discontinued the virtual machine. Users were directed to use Sun's version of Java.
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  4. Member thevoelk's Avatar
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    Sep 2004
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    Forest Hill, MD
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    I don't think you can uninstall MS Java Virtual Machine. Not easily at least. You may be lucky enough to find a command line batch file or a script someone has written that will do it for you.
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  5. Banned
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    Sep 2004
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    Yes, you can....It is usually in the windows components
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  6. Member rkr1958's Avatar
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    Feb 2002
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    Huntsville, AL, USA
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    Thanks for the inputs.

    It turned out that the problem was a corrupted O/S. The system was running slow and unstable. She also got, "The file system is not suitable for running 16-bit MS-DOS and Microsoft windows applications" when I tried to install a jigsaw puzzle game on her computer.

    So I spent a few hours this morning reformatting her harddrive and reinstalling windows 2k and her key applications.
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