Netflix Service Dropped When Their Prices Dropped?

[golfnut]

Anyone besides me noticed that Netflix is now intentionally delaying shipments by a day or two since they dropped prices. Before the price drop they would ship my movies on the same day they received movies back from me. Now they are taking one to two days after receving movies back from me to ship new movies. What good is a price drop if the number of movies you recieve monthly also drops. They may be the best of the onlline rental companies but I'll be D_ _ _ if I let a company intentionally screw me like this. I am cancelling my membership immediately. I hope others will follow suit from this forum.

[ybeard]

I've noticed it as well, but what is the alternative. Blockbuster is much the same with their online service.

[only_emo_kid]

I noticed this, I sent some movies back on Wed... (normally takes 3-4 days... so they say) Well, they didn't recieve them friday, nor. Saturday.. but!!! today, MONDAY! Which is martin luther king junior, I get an email saying they recieved my dvds today!! Okay, that is not possible because the mail doesn't run, so evidently they get them sooner than they tell me they do, in return holds up me recieving more dvds!!! So it costs me money and time. But i'm not really bitching, I'm just putting out my experience.

[jimmalenko]

Netflix Service Dropped When Their Prices Dropped?

That's only fair ..... isn't it ?

You get what you pay for, and conversely, you don't get what you don't pay for

[golfnut]

No it is not fair, they lowered prices because they had to due to competition, that does not give them the right to intentionally delay shipments. Any credible, good consumer oriented company would do everything in their power to insure the best customer service in a highly competitive world but Netflix obviously does not feel this way, their only concern is average price per rental per customer. What ever happend to companies just treating its customers FAIRLY, do you call this FAIR? I certainly DO NOT and nothing you or anyone else can say will change that opinion.

[jimmalenko]

This has been done to death already, hasn't it ?

[NiteLite]

golfnut, where you been? You've been tagged as a heavy user. Sorry, but you can expect 2 to 4 day delays now.
See the posts in this link...
https://www.videohelp.com/forum/viewtopic.php?p=1184542#1184542

May I add that according to a Netflix employee the lower users get priorty over the higher paying customers and higher users. His claim was that keeps things fair.
So if I pay double the price for a higher plan I get penalized?
Yes, your queue is put at the bottom and lesser users get movies first. And you get the delays so that others get shipped to first.
I guess I missed that day in my Business and Marketing classes???

I was suprised that I actually got that admission in writing.

jimmalenko...I thought "you get what you pay for" but not according to
Netflix customer service as stated in my post ...you dont.

[Capmaster]

No more anti-Netflix rants. Everything that could be possibly said about it has been said already. Search the forum and read those. We don't need another thread about this.