Philips DVDR80 DEAD

[roscoe999]

I purchased a DVDR80/17 Sept 23 last year. It worked fine until the end of July 2004 making on average one DVD per week. I sent it to a Philips repair center. It was returned with the same problem. I sent it to the main Knoxville repair center and it was returned not recording or monitoring any audio. It was however a good DVD PLAYER. My one year is over now and the warranty ends after one year, period. It ended while it was in the Philips shop and was not repaired.
You would think a $500 DVD recorder would work longer than 10 months or could be repaired by factory trained techs. I purchased an AKAI dvd recorder to replace it for $200 and so far it is working fine. The record quality is not as good as the Philips was but then the Philips ain't no more. I would look at other brands very hard before choosing the Philips DVDR80.

[hech54]

It was however a good DVD PLAYER.

That is most likely what killed it. I have an old DVDR985 that is still going strong.....I've played maybe two commercial DVD's in it. I don't even play the +R's in it that I made with the 985.
I bought mine to RECORD and that's what it is still doing today.

[tag]

.....My one year is over now and the warranty ends after one year, period. It ended while it was in the Philips shop....

Oh no it didn't! Warranties don't end while the covered product is "in the shop". If it were otherwise, manufacturers would be able to offer idiotically long warranty periods, such as 20 years, and then get out of every one of them by stating the required parts were on a 20-year backorder.

Your obligation is to report the defect within the warranty period. After that, the company providing the warranty is obligated to correct the problem even if the warranty expires in the interim.


Contact the FTC:

To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.

[hech54]

Philips has also "quietly" extended the warranties on their DVD Recorders to TWO years.

[tag]

Philips has also "quietly" extended the warranties on their DVD Recorders to TWO years.

That's interesting. However, not so quietly, the DVDR75 is covered by Costco's "satisfaction guarantee" which, presumably, would provide protection for damned near the natural life of the purchaser. If I were in the market for one of these things, I'd buy it at Costco.

[FKrueger]

It's sad, I've had my DVDR75 for over a year now, I liked it so much I bought a second one at Tweeter without the extended warrenty, dead out of the box, sent in for repair cause the price was too good, Sept 20th the part was ordered, they still haven't recieved it, now the one I've had over a year is doing roughly the same thing, however I have a 3yr extended warrenty, 2 Philips and both in the shop

[sagafoo]

my dvdr75 cost 500$
barely lasted a year...now it wont finalize, but all other functions work.

it is a real bummer because some of the features i havent seen on other dvd recorders, like being able to delete a portion of a dvd+r when you make a mistake recording and it deletes the bad part and lets you use the rest of the disc space, that and the cool menu thumbnails.