Computer freezes when inserting DVD in DVD-Decrypter

[langland]

Hello everybody!

I have a problem that is not strictly video related, but occur during video work, so here goes:

When I have DVD-Decrypter or DVD Shrink running and insert a DVD the system freezes completely. The mouse pointer is frozen and the keyboard is dead (including Ctrl-Alt-Delete). All I can do is a “red button reset”.

If I:
Place a DVD in the reader, the system recognise the disk and offers to play it. Then I can start DVD-Decrypter/DVD Shrink and let them do their stuff, no problem.

Burn an image with DVD-Decrypter all is well as long as I remove the burnt disk before I close the “Burn Completed” dialog. If I forget to remove the disk, the system is locked.


My system is running Windows XP, and the problem occurs both using my NEC ND2500 burner as my Lite-On DVD reader.

Searching the Forum did not give me any clues, but as non-English speaking I do have a problem finding the right words to use.

/Thomas
(If this post is in the wrong forum, please feel free to move it)

[RottenFoxBreath]

i would say to check your motherboard manufacturers for drivers for it.
failing that,try reinstalling the software again.
and if that doesnt fix it,then just stick to what works for you.

[langland]

Thanks for your suggestions RottenFoxBreath.
I tried your suggestions, but unfortunately they did not help.
Just want you to know that your time and energy is appreciated.

I guess I just have to remember the “proper” order of doing things.

Thanx
/Thomas