New DVD Drive not Recognized

[bad1550]

I changed my DVD R/W drive and Pinnacle Studio 8 does not recognize it (Greyed Out)

Do I have to reinstall?

Please help!

Bob

[unclebud]

Does Windows recognize the DVD burner?

I wouldn't think Pinnacle would require you to reinstall if Windows knows that the burner is there.

[bad1550]

Yes, Windows does recognize the new burner. But Pinnacle does not. I will try to uninstall and reinstall Pinnacle!

Thanks

[gmatov]

More likely you need to update Pinnacle, if possible.

Even Nero and EZ-CD need to have that particular burner in its database to recognize the burner. "Supported" drives, they are called.

Once again, I took back a defective LiteOn 811, got an 851 in exchange, upped the firmware soon as I installed, and Nero does not see it, in V5.5.10.54. 6.xxxx does see it and can burn with it.

Check for update first.

Cheers,

George

[bad1550]

Thanks,

I reinstalled and updated and now it works great!

Bob

[donpedro]

Good to know that reinstalling helped.

For somebody who might have similiar problem in the feature,here is guide for preparing DVD content for burning with burning software that came with your DVD Writer.