dvd rom

[nanz1]

I have a dvd rom on my computer. I'm not sure of the make and model, but when I looked it up under the device manager, it comes up as Atapi 12X dvd rom. The problem I'm having is that it will play a audio cd with some difficulty but will not play a dvd at all. When I go to My Computer and click on the E. drive(dvd rom drive) it tell me to insert disk when there is a dvd in there already. Any help would be appreciated. I tried cleaning the drive with a cleaner and still no luck.

[Don2050]

Is this something that always has happened or did it just start/when ?

Check to make sure DMA is enabled for that channel/drive.

Check the BIOS and see what the settings are at.

Check to make sure the jumpers on the DVD-ROM are correct(Master/Slave)

I hope it is an easy fix, these things can be frustrating.

[nanz1]

It use to work and then I had to reinstall my system , now it doesn't work. Could it be conflict with other software?

[nanz1]

I'm still having this problem and could sure use the help. When I tried to reinstall the driver for it , it tells me it has already found one. Its some sort of Microsoft thing. But that's not what I originally installed as the driver. The driver that this Delta 12X DVD ROM came with can not be installed when I go to the Device Manager.HELP!