TMPGEnc Crashes if i quarantine infected file! "SysMap.

[bantanbert]

Right!

TMPGEnc crashes whenever i quarantine an infected file called SysMap.exe. Norton reckons it is a Backdoor.Trojan. I have freed the file and used TMPGEnc to encode a file and it works fine, but as soon as i move it TMPGEnc crashes!

Ive tried different avi files aswell so it isnt the file im encoding that causes the problem!

the file is in the c:\windows\system folder (WinME). Does anybody know if TMPGEnc actually uses this file?

This is a new one on me so help is appreciated!

[pacmania_2001]

I would quarantine then delete the file in Norton. Then I would uninstall TMPGEnc and then download a new version off the internet.

[bantanbert]

I tried that several times and it still crashes! ive uninstalled all the codecs and appz that i use in conjunction with TMPGEnc and it still crashes!

Thanx for the reply anyway mate!

[pacmania_2001]

Have you tried uninstalling then reinstalling Norton Antivirus?

[bantanbert]

everything! ive wiped the pc clean now anyway!

cheers!