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  1. Member
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    Jul 2001
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    I have a Windows 10 Pro machine with 32GB RAM, 780GB of free space on the HDD, and an Intel i7-7700 CPU @ 3.6 GHZ CPU. I am using Vidcoder 11.11 Portable (based on Handbrake 1.9.2).

    I am trying to encode a 169GB 2560x1600 file with H.265, keeping the framerate the same as source, no filters, cropping 80 lines from the top and bottom and changing to 1920x1080 output resolution with passthrough audio.

    The Encoder setting is "Slow", Tune=None, Profile = Automatic, Level=Automatic, Fast Decode & QSV Decoding are not selected and the More Settings is:
    Code:
    strong-intra-smoothing=0:rect=0:aq-mode=1:rd=4:psy-rd=0.75:psy-rdoq=4.0:rdoq-level=1:rskip=2
    After 16 hours and 40 minutes of encoding, the process failed. The Vidcoder log showed this:
    VC E [14:36:52] Operation 'Ping' failed. Worker process exited unexpectedly with code -1073741819. This may be due to a HandBrake engine crash.
    VC E [14:36:52] Encode failed with code ErrorHandBrakeProcessCrashed
    I have encoded a few 1 minute sections of the video and not had any issues. Nothing else of significance is running on the machine so I have plenty of free RAM. Any idea what could cause this? Thanks.
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  2. Member
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    Originally Posted by lemmy999 View Post
    I have a Windows 10 Pro machine with 32GB RAM, 780GB of free space on the HDD, and an Intel i7-7700 CPU @ 3.6 GHZ CPU. I am using Vidcoder 11.11 Portable (based on Handbrake 1.9.2).

    I am trying to encode a 169GB 2560x1600 file with H.265, keeping the framerate the same as source, no filters, cropping 80 lines from the top and bottom and changing to 1920x1080 output resolution with passthrough audio.

    The Encoder setting is "Slow", Tune=None, Profile = Automatic, Level=Automatic, Fast Decode & QSV Decoding are not selected and the More Settings is:
    Code:
    strong-intra-smoothing=0:rect=0:aq-mode=1:rd=4:psy-rd=0.75:psy-rdoq=4.0:rdoq-level=1:rskip=2
    After 16 hours and 40 minutes of encoding, the process failed. The Vidcoder log showed this:
    VC E [14:36:52] Operation 'Ping' failed. Worker process exited unexpectedly with code -1073741819. This may be due to a HandBrake engine crash.
    VC E [14:36:52] Encode failed with code ErrorHandBrakeProcessCrashed
    I have encoded a few 1 minute sections of the video and not had any issues. Nothing else of significance is running on the machine so I have plenty of free RAM. Any idea what could cause this? Thanks.
    try this - Disable HandBrake Hardware Acceleration
    To disable hardware acceleration settings in HandBrake, follow these steps:

    Open HandBrake and go to the "Preferences" menu under "Tools".
    Navigate to the "Video" section.
    Look for the "Hardware Acceleration" button on the lower right and click it to enable or disable the feature.
    If you want to disable QuickSync Decoding, ensure that the "Disable QuickSync Decoding" option is not selected.

    retry your video again and see if it still crashes.
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  3. I'm a Super Moderator johns0's Avatar
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    Jun 2002
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    canada
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    The op is using vidcoder,not handbrake for encoding.
    I think,therefore i am a hamster.
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  4. Member
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    Thanks for the suggestion. I do have QSV Decoding no checked in VidCoder (which is QuickSync Decoding) so that is disabled.

    I don't know how to turn off Handbrake Hardware Acceleration in VidCoder. In the Global Options for VidCoder there is an option "Use Nvidia NVDec to decode video when using an NVEnc encoder and the hardware is available". That is enabled by default.

    I'm not opposed to using Handbrake directly if hardware acceleration can't easily be disabled in VidCoder.
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  5. The encoding crash could be caused by an error in the source video.
    You could scan it for errors with clever FFmpeg-GUI.
    Start the app, drag your video, click main page, click various, click scan for errors, click scan.
    Btw.
    Your encoding can also be done with clever Ffmpeg-GUI.
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  6. Member
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    I tried scanning the original video and no errors were found. I decided to try one more time and this time it worked with no issues. So I'm not sure why it was failing because I didn't change the settings. If it had failed again I was going to try clever FFMpeg-GUI. Thanks.
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  7. I'm a Super Moderator johns0's Avatar
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    Computers will glitch no matter what you do,glad to hear that it completed.
    I think,therefore i am a hamster.
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