SIM Card Doesn't Connect to the Internet

[Subtitles]

I have a mobile phone number issued by Orange Israel back in 1998. I used it over the years just for bank and Amazon authentication and it had no internet data at all. Just the bare minimum. Few years later Orange Israel was acquired by Partner Ltd. and it is one of the leaders in cellular and fiber internet in Israel. I got a new SIM card without any mobile data.

Recently I needed to upgrade the SIM card and I signed up so that I would have 400GB monthly mobile data.
When I checked browsing using mobile only, to my surprise it just wouldn't connect to the internet. So I thought I would better go to the service center and ask to replace the SIM card to a new one. At the center after inserting the new SIM card it just wouldn't connect to the internet.
My mobile phone has worked with another SIM card that I bought from Partner so the phone is not the culprit.
I spent hours on the phone with customer service but they just can't get it to connect to the internet.
I tried the SIM card in 3 other newer mobile phones but no luck.
Of course I went through all the suggestions I could find on YouTube and the internet with no luck.
My only explanation is that since the original mobile number was issued by Orange Israel back in 1998 and it had no mobile data then, there is something wrong with it that prevents it from connecting to the internet. I suggested this to Partner but I doubt if they would pursue this possibility.

The only solution that I can think of is to sign up with a different cellular provider that doesn't use Partner infrastructures and keep the original mobile number. I might go this route but at this stage I don't want to risk anything as authentication and answering calls is of utmost importance to me.

Please note that I have tried everything published on how to solve this problem without luck. I just need new ideas as to why my SIM doesn't connect to the internet.

Thanks for any good suggestions.

[aedipuss]

the only thing i can think of is that the number is locked into 3g data. which has been discontinued.

[Frieren]

APN settings:

Name: Partner

APN: uinternet

Username: (leave blank)

Password: (leave blank)

MCC: 425

MNC: 01

Authentication Type: None

APN type: default,supl

[Subtitles]

APN settings:

Name: Partner

APN: uinternet

Username: (leave blank)

Password: (leave blank)

MCC: 425

MNC: 01

Authentication Type: None

APN type: default,supl

Thanks. I editted the APN but no joy.

[Frieren]

APN settings:

Name: Partner

APN: uinternet

Username: (leave blank)

Password: (leave blank)

MCC: 425

MNC: 01

Authentication Type: None

APN type: default,supl

Thanks. I editted the APN but no joy.

could be the frequency bands provided by the telecom is not supported by your mobile phone
https://www.frequencycheck.com/carriers/orange-israel

what is the specific mobile phone/model u are using?

[Subtitles]

The model is Samsung Galaxy S7 Edge but I inserted the SIM in 2 other newer mobile phones and also in a cellular 4G+ router and it just doesn't connect to the internet

[october262]

The model is Samsung Galaxy S7 Edge but I inserted the SIM in 2 other newer mobile phones and also in a cellular 4G+ router and it just doesn't connect to the internet

try these APN settings -
Settings for Orange - Israel
Data Settings Value Value
Data APN uinternet uwap.orange.co.il
Data APN Username orange <blank>
Data APN Password orange <blank>
http://192.168.220.15/servlets/mms

or see here - http://www.unlockit.co.nz/mobilesettings/settings.php?id=369

[El Heggunte]

If I were the OP, I would get not only a recent device (anything 5G-capable), but also a new phone number,
assigned to a 5G SIM card.

Just my 2 cents

[Subtitles]

If I were the OP, I would get not only a recent device (anything 5G-capable), but also a new phone number,
assigned to a 5G SIM card.

Just my 2 cents

Thank you for the suggestion.

I did mention in my original post that this mobile phone number is very important for me for authentication and getting text messages and phone calls. A new phone number 5G SIM Card from the same supplier works fine in my current mobile phone and other different mobile phones and cellular gadgets.
I just need THIS NUMBER to connect to the internet and the big question is why it doesn't?

[El Heggunte]

I just need THIS NUMBER to connect to the internet and the big question is why it doesn't?

Well, only the company named Partner Ltd. can give you an honest answer, IF they want so.

As you yourself already said: probably your old number still is programmed to have no access to mobile data,
and Partner Ltd. simply does not care :–/