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  1. Member
    Join Date
    Aug 2006
    Location
    United Kingdom
    Search Comp PM
    Full error:

    Failed to start playback
    It is not possible to play the audio
    DirectX audio driver is not installed or not installed correctly
    Please note that some systems require that the output device (headphones, speakers) be connected for audio to be used.


    The PC is running Windows 10, 64 bit

    This is happening with MKV files which do play just fine on this Win 10 PC with VLC and other media players, so I'm not sure what's up with Pot Player.

    Any ideas please?
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  2. Member
    Join Date
    Mar 2008
    Location
    United States
    Search Comp PM
    Use mediainfo to find out the details (view>text) and compare them; see what's different (video and audio codecs, etc)
    Last edited by davexnet; 24th Feb 2025 at 12:54.
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  3. Member
    Join Date
    Aug 2006
    Location
    United Kingdom
    Search Comp PM
    Thanks.
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