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The manual came from the reddit forum. I posted a query there asking if anyone had downloaded the manual from the VRD website before it went offline. I eventually got a useful reply which included the google docs link. The manual is dated 2018, so it could be for v5.
The image in the post I made to this forum is a thumbnail for an attachment in my (now previous) post, so the manual is now part of this discussion forum ... but ideally it would be placed on the VRD main page as well.
At this stage the videohelp link for the manual is:
https://forum.videohelp.com/attachment.php?attachmentid=85413&d=1739226470
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This is the link that i already added to the 1st post of this Thread, so i assume this is now hosted here in the Video Help forum.Originally Posted by Marayong
As far as i am concerned, the Pro Activation matter is pretty much dead and buried, but i still think that the Wife or Family of the late Dan Rosen should, or could have gone public after he passed away just to let his customers know exactly what happened, and what was possibly going to happen with VRD going into the future, and i guarantee a lot of others out there would be thinking the very same thing too.
If a builder goes bust, or a car dealership goes bust, or a retailer goes bust, the matter does not just vanish and go away, there are certain obligations that are required to be met when a business folds up, and VRD was a commercial business, so they should have been obliged to inform it's paying customers what was going on.
I never got an email, i saw no public notices, no nothing, so why would his customers not be a bit peeved off by now.
If this is Berating someone, then so be it, i am just posting the facts as i see it as a user of VRD.
You don't have to read all the so called "Waffle" just close the thread and leave, and if you think that i was berating the Wife of the late Dan Rosen, then you have not been reading some of the other stuff posted about her or his family over in the stupid Reddit forum, maybe you should visit that place and crack your whip there as wellOriginally Posted by Alwyn
Last edited by Bridgy; 10th Feb 2025 at 23:10.
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It could be the metadata is not being read by the TV.Originally Posted by Marayong
Try setting the aspect ratio: on the VRD Profile Options screen, set Output codec to the files video codec (MPEG 2 for DVD movies), and set the Aspect Ratio to 4:3.
If that doesn't work ie TV still stretches video out to the edges try:
Set output codec as before, set the Output Mode to Force Recode, set the Resolution to 768x576 (for a PAL file) and aspect ratio to 4:3. If the TV doesn't respect the 4:3 coding, then it should respect the actual frame size of 768 wide and not stretch it. If it doesn't, you need a new TV!
It could also be the codec not being read properly; try H264 768x576 4:3 and AAC.
I made myself a 544x576 file, coded it as 1:1 (it displays correctly at 4:3). Then I imported that into VRD, did the above; the Intelligent Recode method didn't work but the force recode method did and my weird file displayed correctly at 4:3 ie with pillarboxed side bars (on my 16:9 TV). -
I'm pretty sure it is a design flaw in the tv. There's a setting on the remote to change the aspect ratio ... settings include automatic, cinema, 16x9, 4x3 etc. Those settings are available on all inputs *except* USB. It displays all USB input as 16x9. When viewing videos via usb, trying to change the resolution gives you an "option not available" popup. Solutions are to pillarbox (or the reverse) all the relevant videos, play them on a pc hdmi'd to the tv or, as you say, get a new tv. I presume more modern tvs will allow you to change the aspect ratio on usb inputs, as well as antenna, hdmi & composite ... not that I've used composite in ages. Most of my digitised videos are 16x9, so it's only the occasional one that gets distorted and it's easy enuf to play that off a computer onto the tv, either directly from my desktop or via my local network to any other device that can connect to the tv.
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Go buy a brand new 4k Smart TV, go on, you know you really want one
[Attachment 85416 - Click to enlarge] -
Newbie to this forum, longtime user of VRD. I've been using VideoRedo TV Suite version 4.21.9.680 flawlessly for years on my old laptop, strictly for editing a ton of MPEG-2 transport stream files when I digitized many family VHS tapes. I recently purchased a new Windows 11 desktop and want to run VRD on here, same version. After some reading in this forum and the one mentioned earlier, I located and downloaded this version to the new PC. It says I have an 8 day trial. I dug around in old emails and found a "token" that support sent me in 2013 for UPGRADING from Version 3 to Version 4, but no key. The token is supposed to recognize that I purchased V3 and the key I entered at the time. Again scanning through the threads, I'm lost as to how to get a key for this, if that is even possible. This is not the Pro version, so it seems V4 TV Suite should be "easier" to get fully functioning. Can anyone assist? Many thanks.
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They don't work in Windows 10 anyway, I don't think. You may be out of luck with Windows 11. You could try looking for advice on searching the registry of your old laptop (which Windows version did you use on that?), or go looking for a, um, generator of keys.Originally Posted by ChrisR
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If I remember correctly there was two emails: The token one, which you had to go to their website and enter in the previous serial and the upgrade token id. Once this completed, it sent another email which contained the registered name and long alphanumeric key.
If you don't have they email with the key, I'm don't think there is a way getting the key
Originally Posted by ChrisR
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I could be wrong, but my understanding is that the convoluted activation process requiring several series of keys was introduced with v5. For older versions (and v4 does work on win 10+), you should just need the purchased licence key. There are a number of examples over on the reddit forum of people who successfully installed & activated VRD4 (non pro) on a win 10/11 pc.
A few things ... in your recent install did you install v4 or the latest v6? Your upgrade token will only work for v4, not v6.
Going even further out on a limb (ie I could be totally wrong), but DRD sold upgrades at a cheaper price than an outright purchase. Given that up to v4 there was no online activation, perhaps the UPGRADE TOKEN only works as an upgrade, that is, you first need to install v3, activate it with the v3 licence key, then install v4 on top of that and re-activate it with the upgrade key. I don't know if that's the case with VRD, but over the decades I have run into other software where you have to do exactly that. All of this became moot with v5 when Dan brought in online activation and his server dealt with all of that and you could do a clean install of v5 or v6 using just the upgrade token (and of course the activation server).
If this doesn't work (installing v3, activating & then upgrading & reactivating), then I'd recommend posting your query on the reddit forum - as well as several users who have successfully and recently installed v4, Dan Haddix, one of the VRD programmers, can be found on that forum:
https://www.reddit.com/r/videoredo/ -
Thanks for this, there may be some hope (still not easy). I installed v4, that's the latest version I ever upgraded to. I'd have to figure out from the reddit forum how to get a license key for v3...if successful then if I actually have the correct token in this very old email, this process could work. I'm pretty sure I no longer have the license key for v3.
Originally Posted by Marayong
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I just made a small donation to the Video Help Forum because i think they do a wonderful job, and also because i run AdBlocks in my Browser.
I had been meaning to do this for some time now, but i canceled my Paypal Account 8 months ago because of a security breach, and i only found out today that i can just use my credit card to make the donation.
[Attachment 85446 - Click to enlarge]
On another note, i found this Topic over at the Digital FAQ Forum while researching stuff about VRD Pro, it is just repetitive stuff that has been posted in other places.
https://www.digitalfaq.com/forum/video-capture/12978-videoredo-activation-servers.html
If anyone, including our friend Alwyn thinks that anything that i have to say about the Wife or Family of Dan Rosen is harsh or berating them, i like to remind you that a lot more harsher things have been said in several other forums, including the Digital FAQ Forum, some of these posters were quite nasty in what they had to say.Last edited by Bridgy; 12th Feb 2025 at 22:12.
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ChrisR. There are no new licence keys available, so if you can't find your old ones, you are stuck. You could always try the dark web, but caveat emptor with that.
At this stage you face two possibilities. Firstly, the upgrade key only works if it already has the v3 key put into v3 and then install v4 on top of that. Secondly, you entered the wrong key, either because of a typo or it was the wrong key. Others have gotten v4 working in the past 12 months, so clearly getting it working with the right key(s) is obviously possible.
The only other thing I can suggest is to check everywhere and look for anything that may vaguely look like the v4 activation key and try that. V4 was so long ago, I can't recall the process anymore, just that it was very different to that for v5 (which is much the same as v6). Best to post a plea for help on the reddit forum. If anyone can help, it's Dan Haddix, who worked on VRD and Dan frequents the reddit VRD forum. -
So we are SOL?
[Attachment 85623 - Click to enlarge] -
Asperi ... you need to provide additional information!!! One presumes you are trying to activate Videoredo, but even that can't be determined from your minimalist post.
What VRD product were you trying to activate (there were three) and what version of said product? Dan Haddix set up a replacement activation server, but it only works for v5 & v6 for *one* of the VRD products.
Assuming you have a product supported by the replacement activation server, first check to make sure you did not enter in the wrong licence key and/or make a typo. If all was correct then you still have a few options. First, wait and try again another day. Servers do occasionally go down for maintenance, power supply issues, hardware failures etc. If a website is down, just wait and try in a day or two and it may be back online again. Or even a few hours later. Next, there is a manual activation method (look through this thread and the sister thread on this forum for details). If that fails, some users need to install a patch to allow VRD to register. This patch has been posted in a reddit forum by Dan Haddix, who was a coder for VRD. There's a link to the reddit forum earlier in this thread.
I just checked the manual activation server and it is working. The automatic activation server is on the same site, but it can only be accessed via VRD itself. So, worst case you had a temporary connection failure or the automatic activation server is playing up. Either way, we are *not* SOL.Last edited by Marayong; 19th Feb 2025 at 15:00.
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VAP can use ComSklp instead of VRD AdDetective, either the free or “donator” versions. It can support multiple Comskip configuration (.ini) files selected automatically based on string matching on the input files.Originally Posted by Marayong
I haven’t used ComSkip recently but there are recent posts in their forum (http://www.kaashoek.com/comskip/) and there is a section on “Country INI Files”, which includes a thread for Australia. The single post (ini file) in that thread is by the Comskip author and dated 2012 so (hopefully) that file was good enough. (?) You have to join that forum to see that post.
For info on using Comskip in VAP just search the VAP doc pdf for “comskip”:
https://1drv.ms/b/s!AmkftjtSIff0gtgg8GLeRo9o1QsbZg
And I will be happy to provide support here.
Also: Aside from ad detection, VAP6 can automate running QSF (Quick Stream Fix) on all files as they are recorded, or transferred, into a monitored folder.Last edited by dlflannery; 19th Feb 2025 at 15:58.
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As I mentioned in a previous post, I found the Comskip ini file for Australia and as I discussed previously, alas it's obsolete. The broadcasters here have made many changes since then which have comprehensively broken it. If there is an updated ini, it's not on the comskip website.
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Video Restorer
- Jun 2003
- dFAQ.us/lordsmurf
What, precisely, was harsh?Originally Posted by Bridgy
- The simple truth that family members rarely care what happens to a person's online presence once they're gone?
- Or the fact that anything the person did/made online will usually disappear, as if the person never existed?
- Often ignoring the requests/begging/pleading of people who truly appreciated what that person did in life, what he/she meant to them, even though they may be "strangers" to the family?
Facts.
Harsh facts? Maybe.
Sad facts? Definitely.
The facts are that software was paid for, and all the buyers are now left in a lurch. Apparently no will was left to dictate what happened to the business. Nobody had enough sense to sell/give it to those interested in it's future. People are frustrated, feeling ripped off, especially because no real alternative exists.
I have a digital will. Anybody that doesn't is making a huge mistake in our modern era.
Go get one: https://trustandwill.com/learn/digital-estate-planningWant my help? Ask here! (not via PM!)
FAQs: Best Blank Discs • Best TBCs • Best VCRs for capture • Restore VHS -
Most legal jurisdictions do not recognise digital estate wills, so for most people you are better off remembering to include your digital assets when writing your will ... and if they change, don't hesitate to write a codicil to your will.
As for VRD, no software is supported for ever and most software providers will only provide support for a few years after purchase, some even put huge amounts of pressure on customers to upgrade every few years to the next version - hello apple & microsoft. Although to be fair to microsoft, I recently had to activate a copy of WinXP, which I had to do via a 25yo phone number. I was pleasantly surprised the phone number was still working and the activation code supplied with no hassles. Still, if I had problems with the XP licence key or issues with the software, the software provider would not provide any support. VRD came out with major updates every few years so by now we would be on v7 or even v8, with little or no support being offered to older versions other than "please upgrade to the latest version to fix your problems". -
Video Restorer
- Jun 2003
- dFAQ.us/lordsmurf
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It really depends. Read the Trust & Will site.Originally Posted by Marayong
The "digital" aspect is mostly related to logins/credentials. It's completely separate from an underlying business, or is joint in some way (as the "digital" part is frequently updates, the actual will not so much).
Part of this situation, as I understood it, is that some of the credentials were completely undocumented, mostly referring to v6, but also the servers/keys, maybe even the domains.
Yes, but that's not really comparable here. There were recent purchases that didn't get what was paid for.As for VRD, no software is supported for ever
The "phone home to install" model is especially bad for small operations, and VideoReDo is far from the only problem. But still, that doesn't make it right.
Lots of small payware has eventually released "final free" versions, as a goodwill gesture to their communities. Or turned the project over to those communities.
There's a better way to handle these situations. Not just close shop and ghost users.Last edited by lordsmurf; 19th Feb 2025 at 17:48.
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FAQs: Best Blank Discs • Best TBCs • Best VCRs for capture • Restore VHS -
With VRD & the "loss of credentials" when DanR died, I suspect it's not so much that they were never properly documented but rather, as is the impression I got, his heirs wanted to sell the business for big money and didn't want to devalue the asset by giving away bits of it .. plus they were not computer literate enough to find the desired credentials, even if they'd been willing. Unfortunately, AFAIK DanR didn't have a will and hence he had no provisions for the company and software in the event of his demise. Not good for us, his customers, bit it's far from a unique or even rare situation that is in fact common, not just in the software business, but right across the whole small business spectrum. In fact, it also mirrors the same thing that happens when a key employee leaves a business .. no matter how cordial their departure may be, there will always be a lot of important things not documented and only existing in the employee's head. Procedures and how certain tasks are done, for instance. The job description may say the role entails "this" to be done, but it won't detail how "this" is done. It is impossible to document, let alone fully document, all the relevant knowledge that an employee has and when they go (or shuffle off), that knowledge is lost.
Yes, DanR should have had better provisions in place, but the fact that he didn't is not uncommon. And as for providing a final "free version", keep in mind that right up until the end DanR was convinced he would recover, so in his view there was no need to release a final version since he'd be back in the saddle again sooner or later. And to be fair, he didn't "close up shop and ghost users" (which has happened to me with other software), he had the misfortune to die. -
Can i please ask where you got this information from ?Originally Posted by Marayong
Dan told me in person (over Skype) that VRD was his baby, and his alone, and it was operated by him as a sole entity, and that DanH worked for him as a Code writer (from memory) from his home located elsewhere in America, so they did not physically work together, and his family were not involved in his business in any way, shape, or form, so i gather that this may be why nothing was said by anyone when Dan passed away, but as i mention in my notes below, they could have gone public or sought legal advice on how to finalize the business by letting customers know what will be happening moving forward, and they didn't.
If Dan did not leave a Will, then that is a very sad state of affairs.
My comments previously on this matter had nothing to do with what i highlighted in red above, VRD was a commercial business, regardless if it was only present online, with no bricks and mortar shop front, and because of this, there are certain legal requirement or obligations that need to be met in cases such as a business ceasing to exist for whatever reason.Originally Posted by lordsmurf
Dan passed away in 2022, it was a sad situation, and according to comments that have been made in various places on the internet, including this forum, he apparently did not make any provisions for what happened to VRD in such a situation, so we all have to deal with this situation and move on, all i was trying to say was even though the Wife or Family of DanR had nothing to do with the day to day operation of VRD, but with them being Dan's Family, they should have, or could have done something to let Dan's customers know what happened, and advised what might be happening moving forward, but nothing happened, and that is the bit that i was mostly peeved about.
For me personally, it is very clear that nobody out there knows the real facts about VRD before or after the passing of DanR, everything appears to be just hearsay, so rather than risk saying something that may be taken out of context, or saying something that may well not be correct, i will no longer be having any more to say about this topic because it is pointless, and i would advise others not to say anything more about the actual business, or say anything more about the family as well, unless it is factual and comes from a reliable source, even to speculate stuff may be fraught with complications.
My opinion may well be different from others, all i know is that VRD is dead, and if i lose it in the future, then bad luck i guess, i have other tools in place that i can use for doing what i need to do with my Video files recorded on my cameras, i just feel bad for the majority of other VRD users who bought it and use it for it's original intended purpose, as i think these are the users who would find it more difficult to find alternative tools to carry out those features.
Wife and i just signed off on our new Wills, i wrote them myself, and they were given to our legal people to check before we had them signed.Originally Posted by lordsmurf
These are hard copies printed and signed, a copy was given to the appropriate people who are involved in this, and a copy kept by our legal people, and our 2 grown up kids also have a copy, along with a copy of our Assets & Accounts Register that was included in our Wills.Last edited by Bridgy; 20th Feb 2025 at 07:33.
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Video Restorer
- Jun 2003
- dFAQ.us/lordsmurf
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I refer to Dan203 being allowed to write a final patch.Originally Posted by Marayong
You have to separate a person from a company. Yes, even one-man companies (which this was not anyway, as he had an employee that could finalize and dissolve). Everything a person leaves behind is "an estate", and debts don't just disappear (including anything owed to customers, including paid support/LTS). Some may not like these facts, but it's just stark reality to be understood.And to be fair, he didn't "close up shop and ghost users" (which has happened to me with other software), he had the misfortune to die.
I don't think exact "real facts" are needed here.Originally Posted by Bridgy
All I'll say is this:
When a person passes, people who were around that person (family, friends, coworkers, etc) tend to show others how truly awful they can be. Greed, jealousy, uncaring for the departed, uncaring towards others, etc. And I think the VideoReDo drama is not any different in this regard. Sometimes people do show you who they are, if you pay attention. Some outright state it, so listen to them. So as far as Dan, Dan, widow, etc -- I've seen enough to know all that I need to know.
It's always a pleasure to interact with responsible people. May you live long and prosper.Wife and i just signed off on our new Wills, i wrote them myself, and they were given to our legal people to check before we had them signed.
These are hard copies printed and signed, a copy was given to the appropriate people who are involved in this, and a copy kept by our legal people, and our 2 grown up kids also have a copy, along with a copy of our Assets & Accounts Register that was included in our Wills.
I actually had a few email conversations with DanR, in the early days of VideoReDo, around '03/04. We had some nice chats about features needed for MPEG editing, the user base (hobby vs. pro), etc.
VideoReDo is gone.
R.I.P. Dan Rosen.
And thanks for Dan203 for trying what he did, for accomplishing what little he could. We just all wish it could have been more.Last edited by lordsmurf; 20th Feb 2025 at 10:37.
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My info on the will or lack thereof came from another forum .. can't recall which. So by definition it is daresay and not facts.
As for VRD .. when is software dead? VRD will see no more updates (even if MrsR does sell, it'll just be the code and not VRD that will be reborn). You can no longer buy the software and there is no longer any support (other than from other users). In that sense, yes, it is dead ... but the software is still functional and at least for some users they can use their licence to install it on a new computer thanks to DanH or cloning. And the software is still the market leader in many ways. Oh, and there are still quite a few active community forums. So whilst DRD may be dead, VRD is still alive .. or at least healthily twitching. VRD is now in the domain of legacy software .. no longer supported, no guarantees it'll work on the latest operating systems (tho' it currently does, but Win12? Who knows), but it still works and still has a lot of users. -
Video Restorer
- Jun 2003
- dFAQ.us/lordsmurf
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That info I came from Dan203, the employee. So not hearsay. "No provisions were left".Originally Posted by Marayong
I still use Womble, DVDWS2, and some others, that have been gone for over a decade now. But the main difference is that no "phone home" is needed to install/activate it, I can install those as much as I want.Originally Posted by Marayong
Want my help? Ask here! (not via PM!)
FAQs: Best Blank Discs • Best TBCs • Best VCRs for capture • Restore VHS -
Thanks for the source on DanR's lack of a will. My memory isn't totally shot.
I still have 8 & 16 bit software from the 90s that I use, even if I have to run it in a 32-bit WinXP VM. And plenty of other legacy software, both major applications and little utilities. I still have Office 2010 on my main pc because I like the UI, it ain't cheap software to replace and (so far) it's compatible with files from the most recent versions. Then there's little things like MWSnap which was last updated in 2002 and works fine in Win11.
As for VRD, even if all the online activation servers go users can keep it running by transferring an image or clone of a boot drive containing an activated install of VRD from one pc to another - at least for the non-pro version. If you've installed VRD on a non-boot drive, you'd have to transfer that drive to the new pc (or copy it) and also image/clone the boot drive to get the VRD registry entries, if nothing else. I did just that last year on my then new pc and did not have to do any activation for VRD, so I know cloning/imaging will successfully transfer the VRD activation status. -
Yes it is Dead as far as it being a Business, it had to have been wound up in a legal sense, because that is what must happen when a commercial entity ceases to operate any more, and VRD ceased to operate when Dan passed away, but the software is still out there and can still be used by those who purchased it prior to Dan passing away.Originally Posted by Marayong
I was not going to say any more on this Topic, but i think that a few things need to be settled, VRD was indeed a 1 man business as far as ownership goes, he owned it on his own, and not even his wife or family had anything to do with it.Originally Posted by lordsmurf
DanH was an employee of Dan Rosen and worked as a Code writer, but that is all it was, he had no idea how the actual business was operated, and as an employee of VRD he was never in a position to be able to Finalize and/or Disolve VRD as a business (legally or otherwise) unless Dan Rosen specifically had this set up in his Will, which he never did because he did not bother to write a Will according to what has already been posted in here.
Dan's wife or family would have been his estate Beneficiaries, regardless of whether or not he made a Will prior to passing away, so it should have been their responsibility to Finalize and/or disolve VRD as a business and to make sure that all legal requirements were met as part of closing down VRD
Another couple of things to note, DanH did not work along side Dan Rosen, they both operated from their own homes in different parts of America, and apparently he was not even informed about Dan Rosens death for about 2 weeks after it happened, so this alone would give me a real understanding as to what transpired after Dan passed away, it seems like it might have been a very messy situation.
DanH could have walked away and wiped his hands of VRD completely, but he hung around to try and help whenever he could, and i applaud him fully for doing so, even tho what he has done has no effect on us Pro users should our VRD software not work in the future.Last edited by Bridgy; 21st Feb 2025 at 08:45.
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Hi all - this is my first post. It all sounds very technical on here, and I can't see any solutions to my VideoRedo issues, but I'd appreciate it is some kind soul on here could direct me to a place where I can solve them.
So I've been using VRD 5.4.84.771 for many years to edit videos captured on an Elgato HD60. Last weekend I acquired a new PC and installed the same version of VRD and Elgato and started using both of them. But I'm not getting the same results(!)
Firstly, when I open VRD to edit the video, the main (large) screen now doesn't show the captured video. Instead it shows a screen split into 3 at the top, showing 3 simultaneous (monochrome) versions of the clip. The thumbnails at the bottom are as you'd expect, with the correct video stills.
Secondly, I can still edit the video, and it exports the actual video (not split as above), but......the output file has a huge PTS underflow )7 figures).
Lastly, I upgraded to V6 a few years back, but didn't like it as much and continued to use V5. After the issues above, I installed my V6 but it keeps asking for a software key, and it appears that I only have an upgrade key. Which is a pity, as the trial version shows the correct video while editing, albeit still with a massive PTS underflow at the end.
Can someone help? -
Welcome!
If you've done a fresh install then your issues with v.5 are likely because when you installed VRD & your recording software on your old computer you changed some settings but you are now back to the default install settings on the new pc. I've never run into PTS Underflow, don't even know what it really is (maybe Bridgy can help there when he gets online since he is a video expert) ... however .. the VRD manual does have this entry for "PTS Underflow". Maybe you can follow the advice here:
"PTS underflows occur when the presentation time stamps (PTS) fall behind the system clocks in the program pack stream headers(SCR). An MPEG program stream has two sets of time stamps, one for the overall file and another for each elementary audio and video stream. The PTS underflow indicates that the bit rate for at least one of the elementary streams exceeds the overall bit rate for the entire file (SCR).
A few ( < 100) PTS underflow errors will not affect the output program. You can increase the overall bit rate of the file by overriding the video bit rate on the Output Options dialog."
The above does seem to suggest to me that the issue is in fact with the recording software (Elgato?) and you may need to adjust settings there. I've never had a PTS error myself. Plenty of other errors, but not that one.
Since you are moving to a new computer ... if you still have the old one available, I'd suggest booting both and comparing the elgato & VRD software settings on both machines, side by side, and changing the settings on your new pc to match those on the old.
I assume you were able to navigate activating v5 on your new pc ok? If you have v5 activated on your new pc, you should just be able to then install v6 (it'll pick up there is a v5 licence but wont activate with it), you then input the UPGRADE key, then follow the activation process for v6 as you did for v5. The v5 key on your system plus the upgrade key should (fingers crossed) allow you to start the v6 activation process. Post back if that does not work.
Your results with v5 vs. v6 do suggest the issue is a setting in elgato which produces videos that are causing lots of issues with v5 VRD. It still troubles v6 given the PTS error but not as much. One difference between v5 and v6 is that v6 VRD uses H264/265 encoders whilst it appears v5 used mainconcept encoders. Both encoders do the job, but mainconcept is older and more prone to problems. -
Sorry i don't use VRD for anything other than cut video files recorded on cameras, sometimes add titles when needed, and export to other formats when needed, so i don't get a lot of errors or issues that other VRD users might get.
I do get errors, but those are only confined to when i try to add Titles to my 4k/60p HEVC files (VRD Crashes) and when i get the odd LargeBufferMalloc error with these same files. -
Bridgy, I was hoping you could shed some light on PTS and SDR .. as in what are they, rather than specifically the VRD error. From what I can make out from the VRD manual entry PTS errors arise due to a mismatch between the streams, which IMO implies an issue with the recording software, not VRD. Any insight there?
In my 20+ years of using VRD with all sorts of sources I've never encountered a PTS error! As for the videos I've thrown at VRD, that list has included d/l videos from streaming sites, youtube etc videos, videos recorded on cameras and phones and videos recorded using a pc capture device (quite a few different models & brands over the many years).
I did google PTS, but everything I could find was pretty technical and since I've never had a PTS error, it's over my head. I did find one which even mentions VRD:
https://hummy.tv/forum/threads/videoredo-tvsuite-what-are-the-best-output-settings.10475/
Ahh, the magic of google ... a new hit now shows up on this forum!
https://forum.videohelp.com/threads/375450-VideoReDo-problem-output-file
JIMO96, I suggest you check that out. This could be a way of fixing the faulty videos you currently have and it gives plenty of detailed instructions and pictures. However I still recommend digging into the recording software settings to find what's causing the faults. Prevention is always better than the cure, after all.
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