VideoReDo TVSuite & Professional - General Discussion Thread

[Marayong]

On the same line, check any other executables in the VRD program folder and change the compatibility settings for those as well.

Next suggestion ... open & try to play a video in VRD and then check the windows event viewer for any issues that may be listed matching the time VRD failed to play audio. Also check the VRD log file.

Also check the VRD manual, there may be something there. It also has an option to save diagnostic data, which is normally turned off since it uses a lot of space.
https://forum.videohelp.com/attachments/18518-1372214450/Manual.pdf

[Stez]

Thanks again. Nothing in Event Viewer but there was relevant data in VRD's log. It shows a clean video graph construction: H.264 decoder loads, deinterlacer connects, Direct3D 11 renderer initializes, and frame caching begins. But there’s no mention of audio graph construction at all so it may be failing to detect the audio stream, even though other apps confirm it exists and are happy to play it.

It sounds like a subtle change in how DirectShow exposes the audio post-update that VRD is sensitive to but it's interesting that other up to date Win11 users are still working normally.

[Marayong]

Only other thing I can suggest is to post to the reddit VRD forum. Dan is a member there and if anyone can shed light, it'd be him.

[cp2]

Thanks again. Nothing in Event Viewer but there was relevant data in VRD's log. It shows a clean video graph construction: H.264 decoder loads, deinterlacer connects, Direct3D 11 renderer initializes, and frame caching begins. But there’s no mention of audio graph construction at all so it may be failing to detect the audio stream, even though other apps confirm it exists and are happy to play it.

It sounds like a subtle change in how DirectShow exposes the audio post-update that VRD is sensitive to but it's interesting that other up to date Win11 users are still working normally.

So I'm back to my first post on this subject. Granted there could well have been a change that has inadvertantly triggered this, but it seems to me that VRD is failing to synch the video and audio streams. Could this be fixed by forcing the remuxing of the streams?

[Stez]

So I'm back to my first post on this subject. Granted there could well have been a change that has inadvertantly triggered this, but it seems to me that VRD is failing to synch the video and audio streams. Could this be fixed by forcing the remuxing of the streams?

I don't think so as it's not one particular input file - it's all files.

I've just managed to find a backup from a while ago that has files on it that played normal audio when I edited them in VRD before the Windows update and they now fail to play also.

[hydra3333]

Tried a qsf ?

[Marayong]

I doubt qsf is a solution - the videos in question edit and save fine and can be played with normal audio, so there's no corruption or issues with the videos that qsf could fix. The problem is that Stez's VRD install is now unable to play audio. It's a software (or os) issue, not a video file issue.